Director of Human Resources/Administration

Pregnancy Resource Center•Naples, FL

12d

About The Position

The Director of Human Resources & Administration leads the ministry’s human resources functions and supports organizational compliance, risk management, business administration, and operations across all ministry locations. The role oversees recruitment, onboarding, employee relations, compensation, benefits administration, performance management, HR compliance, insurance programs, technology coordination, and administrative functions. The Director collaborates with leadership to support a healthy workplace culture, maintain legal and regulatory compliance, and ensure employees have the resources and systems needed to carry out the ministry’s mission. The role also administers employee benefits and insurance programs, coordinates organizational licenses and filings, and manages risk-related documentation and renewals. It oversees technology onboarding and offboarding in coordination with the ministry’s IT provider and helps coordinate technology equipment purchasing, deployment, inventory, and replacement. The Director coordinates required training and staff development and may supervise administrative staff, reception personnel, and other support positions as assigned.

Requirements

Committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.
Strong personal commitment to the sanctity of human life and the pro-life mission.
Affirm and uphold the ministry’s Statement of Faith, Statement of Principle, mission, vision, and policies.
Demonstrate Christian character, servant leadership, integrity, humility, discretion, and professionalism.
Model a positive and collaborative attitude consistent with the ministry’s values.
Minimum of one year of human resources or administrative leadership experience.
Prior supervisory or management experience required.
Experience administering employee benefits, compliance, and employee relations.
Experience managing sensitive and confidential information.
Thorough knowledge of human resources principles, employment law, and best practices.
Strong understanding of performance management, employee coaching, corrective action, and workplace investigations.
Ability to train and support supervisors in employee management and documentation practices.
Strong conflict-resolution, mediation, and problem-solving skills.
Excellent organizational and project management abilities, including the ability to manage multiple priorities while meeting deadlines.
Strong verbal and written communication skills.
Ability to exercise sound judgment while maintaining confidentiality.
Proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and related technologies.
Technology aptitude and ability to coordinate IT systems, software administration, and equipment management.
Ability to work independently with minimal supervision while maintaining a high level of accountability.

Nice To Haves

Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field preferred.
Experience with nonprofit organizations preferred.

Responsibilities

Support employee engagement initiatives that contribute to a positive workplace culture and staff retention.
Assist the Human Resources Committee and Executive Director with compensation studies, salary benchmarking, and employment-related recommendations.
Oversee employee benefit programs, including health, dental, and vision insurance; serve as the primary liaison with benefits brokers and insurance providers; manage renewals, open enrollment, employee communications, and enrollment changes; resolve benefits issues; and monitor regulatory compliance.
Coordinate recruitment, including posting positions, reviewing applications, conducting initial interviews, checking references, and facilitating hiring decisions.
Coordinate pre-employment requirements, including background checks, employment verification, and reference checks.
Maintain W-9 records and contractor onboarding documentation.
Facilitate onboarding of employees and volunteers, ensuring new hires receive required policies, training, technology access, equipment, and ministry resources; coordinate orientation and onboarding schedules across departments.
Serve as the ministry’s primary administrator for organizational compliance and risk management matters.
Coordinate and maintain business licenses, permits, registrations, organizational renewals, filings, and other compliance requirements for multiple locations.
Manage relationships with insurance brokers and carriers and administer the organization’s insurance portfolio, including D&O, general liability, professional liability, property, cyber liability, and workers’ compensation insurance.
Ensure insurance policies remain current and adequately protect ministry operations; coordinate insurance audits, claims processing, risk assessments, and renewal negotiations.
Maintain compliance related to charitable solicitation registrations and requirements for soliciting contributions in applicable jurisdictions.
Monitor organizational contracts, certificates of insurance, and vendor compliance documentation.
Oversee technology onboarding and offboarding processes with TeamLogic, the IT provider, and ensure employees have appropriate access to systems, software, email, communication platforms, and ministry resources.
Assist with coordinating the purchasing, deployment, inventory management, and replacement of laptops, monitors, mobile devices, and related technology equipment.
Coordinate required employee and compliance-related training; assist supervisors with staff growth and professional development plans; and facilitate training on HR policies, workplace expectations, and organizational procedures.
Promote accountability, professionalism, teamwork, and mission alignment.
May supervise administrative staff, reception personnel, and other support positions as assigned.