Director of Human Resources & Administration
About The Position
The Director of Human Resources & Administration is a member of the senior management team and significantly influences the Community Youth Center of San Francisco’s strategic direction, culture, and overall success. The role revises, creates, and oversees people practices across the organization and serves as a coach to managers and staff. The director leads the design and implementation of comprehensive HR programs, including talent acquisition and retention, onboarding, compensation and benefits, performance management, talent assessment and development, staff engagement, and employee relations. The role partners with the Executive Director and Leadership Team to align HR programs with organizational goals, culture, and mission; advises and coaches managers on employee matters; facilitates staff development and training; and leads the HR & Administration Team. The position also oversees employment-law compliance and uses ADP Workforce Now to review organizational trends and people metrics.
Requirements
- Ability and experience serving as a coach, facilitator, counselor, mentor, and leader to support staff growth and development.
- Knowledge and ability to build HR processes and programs hands-on.
- Exceptional communication, influencing, and relationship-building skills.
- Bachelor’s degree in Business Administration, Human Resources, or a related area; a relevant combination of skills and experience may be considered.
- 5–7 years of experience leading an HR department and supporting more than 100 employees across multiple locations.
- Strong HR generalist background and hands-on approach.
- Confidence conducting training for staff and managers.
- Proven ability to manage ambiguity and complex situations while keeping others engaged.
- Experience working with multicultural teams.
- Flexibility and adaptability in response to business pressures and people challenges.
- Ability to lift or move at least 25 pounds.
Responsibilities
- Research, design, implement, and oversee HR programs covering talent acquisition and retention, onboarding, compensation and benefits, performance management, talent assessment and development, staff engagement, and employee relations.
- Engage managers in HR processes and apply change-management and communication expertise.
- Develop and own organization-wide processes for recruiting, interviewing, hiring, training, talent management, and change management.
- Use ADP Workforce Now to research organizational trends and people KPIs.
- Monitor compliance with federal, state, and local employment laws and regulations and recommended best practices; review and modify policies and procedures as needed.
- Partner with the Executive Director and Leadership Team to align HR programs and solutions with CYC’s goals, culture, and mission.
- Consult with, guide, and coach managers on employee engagement, retention, behavior, and performance concerns; advise on feedback, development plans, and corrective actions.
- Facilitate professional development, training, and learning for staff.
- Create and execute employee recognition and communication events and activities.
- Ensure HR practices are people-centric and aligned with DEI.
- Lead and develop the skills and capabilities of the HR & Administration Team.
- Use and communicate the Total Compensation program effectively.
- Perform other related duties as assigned.
Benefits
- Excellent benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
