Director of Human Resources/Administration

Pregnancy Resource Center • Naples, FL

10d

About The Position

The Director of Human Resources & Administration leads the ministry’s human resources functions and supports organizational compliance, risk management, business administration, and operations across ministry locations. Working collaboratively with leadership, the Director helps cultivate a healthy workplace culture, maintain legal and regulatory compliance, and ensure employees have the resources, systems, and support needed to carry out the ministry’s mission.

The role oversees recruitment and onboarding, employee relations, compensation and benefits administration, performance management, HR compliance, insurance programs, technology coordination, and administrative functions. It supports employee engagement and staff retention and assists the Human Resources Committee and Executive Director with compensation studies, salary benchmarking, and employment-related recommendations. The Director also coordinates training and staff development and may supervise administrative staff, reception personnel, and other support roles as assigned.

Requirements

• Committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.
• Strong personal commitment to the sanctity of human life and the pro-life mission.
• Affirm and uphold the ministry’s Statement of Faith, Statement of Principle, mission, vision, and policies.
• Demonstrate Christian character, servant leadership, integrity, humility, discretion, and professionalism, with a positive and collaborative attitude.
• Prior supervisory or management experience required.
• Experience administering employee benefits, compliance, and employee relations.
• Experience managing sensitive and confidential information.
• Thorough knowledge of human resources principles, employment law, and best practices.
• Strong understanding of performance management, employee coaching, corrective action, and workplace investigations.
• Ability to train and support supervisors in employee management and documentation practices.
• Strong conflict-resolution, mediation, and problem-solving skills.
• Excellent organizational and project management abilities; ability to manage multiple priorities and meet deadlines.
• Strong verbal and written communication skills.
• Ability to exercise sound judgment while maintaining confidentiality.
• Proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, and related technologies.
• Technology aptitude sufficient to coordinate IT systems, software administration, and equipment management.
• Ability to work independently with minimal supervision while maintaining accountability.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field preferred.
• Experience with nonprofit organizations preferred.

Responsibilities

• Support employee engagement initiatives that contribute to a positive workplace culture and staff retention.
• Assist the Human Resources Committee and Executive Director with compensation studies, salary benchmarking, and employment-related recommendations.
• Oversee employee benefit programs, including health, dental, and vision insurance; liaise with brokers and providers; manage renewals, open enrollment, communications, and enrollment changes; resolve benefits issues; and monitor regulatory compliance.
• Coordinate recruitment, including job postings, application review, initial interviews, reference checks, and hiring decisions.
• Coordinate pre-employment requirements, including background checks and employment verification, and maintain W-9 records and contractor onboarding documentation.
• Facilitate onboarding for new employees and volunteers, ensuring required policies, training, technology access, equipment, ministry resources, and orientation schedules are provided.
• Administer organizational compliance and risk management matters, including business licenses, permits, registrations, renewals, filings, and charitable solicitation requirements across applicable jurisdictions.
• Manage relationships with insurance brokers and carriers and maintain the organization’s insurance portfolio, including D&O, general liability, professional liability, property, cyber liability, and workers’ compensation coverage.
• Coordinate insurance audits, claims processing, risk assessments, and renewal negotiations; monitor contracts, certificates of insurance, and vendor compliance documentation.
• Oversee technology onboarding and offboarding with the IT provider and ensure appropriate access to systems, software, email, communication platforms, and ministry resources.
• Coordinate purchasing, deployment, inventory, and replacement of laptops, monitors, mobile devices, and related technology equipment.
• Coordinate required employee and compliance training; assist supervisors with staff growth and professional development plans; and facilitate training on HR policies and workplace procedures.
• Promote accountability, professionalism, teamwork, and mission alignment.
• May supervise administrative staff, reception personnel, and other support positions as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director