Director of Human Resources & Administration
About The Position
The Director of Human Resources & Administration is a member of CYC’s senior management team and helps shape the organization’s strategic direction, culture, and success. The role revises, creates, and oversees people practices across the organization and serves as a coach to managers and staff. It reports to the Executive Director. The Director leads the design and implementation of comprehensive HR programs covering talent acquisition and retention, onboarding, compensation and benefits, performance management, talent assessment and development, staff engagement, and employee relations. The position partners with managers and leadership, applies change management and communication expertise, uses ADP Workforce Now to analyze workforce trends and people KPIs, and ensures compliance with employment laws and recommended practices. It also supports employee engagement and development, leads the HR & Administration Team, and communicates CYC’s total compensation program.
Requirements
- Experience and ability to serve as a coach, facilitator, counselor, mentor, and leader to support staff growth and development.
- Knowledge and ability to build HR processes and programs hands-on.
- Exceptional communication, influencing, and relationship-building skills.
- BA in Business Administration, HR, or a related area; a relevant combination of skills and experience will be considered.
- 5–7 years of experience leading an HR department and supporting 100+ employees in multiple locations.
- Strong HR generalist background and hands-on approach.
- Confidence conducting training for staff and managers.
- Proven experience managing ambiguity and complex situations while keeping others engaged.
- Experience working with multicultural teams.
- Flexibility and adaptability in response to business pressures and people challenges.
- Ability to lift or move at least 25 lbs.
Responsibilities
- Research, design, implement, and oversee HR programs for talent acquisition and retention, onboarding, compensation and benefits, performance management, talent assessment and development, staff engagement, and employee relations.
- Develop, innovate, and own organization-wide processes for recruiting, interviewing, hiring, training, talent management, and change management.
- Use ADP Workforce Now to research organizational trends and people KPIs.
- Monitor compliance with federal, state, and local employment laws and regulations and recommended best practices; review and modify policies and procedures to maintain compliance.
- Partner with the Executive Director and Leadership Team to align HR programs and solutions with CYC’s goals, culture, and mission.
- Consult with, guide, and coach managers on employee engagement, retention, behavior, and performance concerns; advise on feedback, development plans, and corrective actions.
- Facilitate professional development, training, and learning for staff.
- Create and execute employee recognition and communication events and activities.
- Ensure HR practices are people-centric and aligned with diversity, equity, and inclusion.
- Lead and develop the skills and capabilities of the HR & Administration Team.
- Use and communicate a Total Compensation program.
- Perform other related duties as assigned.
Benefits
- Excellent benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
