Director of HR

BrightEdge • Cleveland, OH

2d • Onsite

About The Position

BrightEdge is seeking a Director of HR to join their team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off-boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail-oriented, have a comprehensive understanding of HR policies and procedures, are comfortable working in a fast-paced ambiguous environment, and have prior experience mentoring/managing people. This position is on-site 5 days / week based out of their Chicago office.

Requirements

• 8+ years’ experience in an HR and/or People Operations
• Experience at a high growth Tech/SaaS company
• Bachelor's degree in Human Resources, business administration, or related field
• Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward
• Experience presenting on complex cross-functional projects and processes driving results
• Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever)
• Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance
• Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups
• Proven track record handling confidential information with discretion

Nice To Haves

• HR certification (e.g., SHRM-CP, PHR) preferred.

Responsibilities

• Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently.
• Manage benefits, PTO, compliance and other HR operations needs for employees and contractors.
• Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues.
• Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices.
• Scale existing processes for growth and innovation based on business needs.
• Redefine employee experience and overall operating model, powered by data, trends and insights
• Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth
• Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes
• Ensure compliance with federal and state programs.
• Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices
• Handle domestic and international immigration needs.

Benefits

• Medical, dental, and vision insurance with multiple package options
• 15-23 days PTO depending on tenure plus 10 paid holidays
• Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
• Discounted gym membership and fitness benefits
• No or low cost therapy and professional coaching sessions through Spring Health
• 4-6 weeks fully paid parental leave
• Pet wellness and insurance plans to keep your furry family healthy

What This Job Offers

• Job Type: Full-time
• Career Level: Manager