Director of HR & People Operations
About The Position
Morrison Child and Family Services is a Joint Commission and Sanctuary accredited non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. We are seeking a Director of HR & People Operations to join our team. This position plays a critical role in delivering reliable, compliant, and responsive HR operations that support workforce stability, strengthen employee relations, and enable high-quality program services. The role combines practical HR leadership with strong operational discipline and a clear focus on service accountability. Reporting to the Chief Administrative Officer, this role leads core HR functions and ensures consistent, compliant, and service-oriented HR delivery across the organization. The Director partners closely with leadership to align HR strategy and operations with Morrison’s mission and program needs.
Requirements
- Bachelor’s degree in HR, Business Administration, Social Work, Public Administration, or related field
- 10+ years of HR experience, including 8+ years in progressive leadership roles
- Experience supporting frontline leaders in complex, high-accountability environments (e.g., healthcare, behavioral health, social services)
- Strong background in employee relations, compliance, and leadership coaching
Nice To Haves
- Experience in nonprofit or human services organizations
- HR certification (SPHR, PHR, SHRM-SCP, or SHRM-CP)
Responsibilities
- Oversee core HR functions including employee relations, compliance, policies, leaves, compensation, benefits, and HR systems
- Ensure accurate, timely, and compliant HR processes across the employee lifecycle
- Maintain strong internal controls for personnel records, audits, and documentation
- Lead, coach, and develop HR staff
- Establish clear roles, workflows, and service expectations
- Foster a culture of accountability, responsiveness, and collaboration
- Manage complex employee relations matters, including investigations and conflict resolution
- Serve as a trusted advisor to leaders, offering practical and compliant guidance
- Partner with external HR consultants to ensure aligned and effective support
- Partner with leadership on workforce planning and staffing strategies
- Oversee recruiting and onboarding to support timely hiring
- Use workforce data to identify trends and inform retention strategies
- Evaluate and improve HR processes for efficiency and effectiveness
- Strengthen HRIS utilization and reporting capabilities
- Support cross-functional process improvements aligned with organizational goals.
- Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.
- Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.
Benefits
- Medical, dental, and vision insurance
- Generous paid time off and holidays
- Retirement plan with employer contribution
- Employee Assistance Program (EAP)
- Flexible spending accounts (FSA)
- Professional development and training opportunities
- Meaningful, mission-driven work that makes a difference in the community
- Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability
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What This Job Offers
Job Type
Full-time
Career Level
Director
