Director of Housing and Supportive Services

The Just One Project•Las Vegas, NV

7d•Onsite

About The Position

The Director of Housing and Supportive Services provides strategic leadership and operational oversight for The Just One Project’s portfolio of housing, supportive services, and community programs in Southern Nevada. The role ensures programs align with organizational goals and community needs, meet applicable regulations and funder requirements, and deliver effective, accountable, client-centered services. The director oversees program development, implementation, evaluation, performance, service quality, and outcomes, and collaborates with executive leadership on strategic planning, program improvements, and resource allocation. The position leads, mentors, and supports program managers and staff through coaching, feedback, professional development, recruitment, onboarding, training, and performance management. It fosters collaboration, accountability, open communication, and an inclusive, mission-driven work environment. The director also builds relationships with community organizations, government agencies, funders, and other stakeholders; supports budgets, grant deliverables, financial oversight, reporting, and evaluation; and represents The Just One Project throughout Southern Nevada. The portfolio includes Operation Home, Continuum of Care, No-Cost Community Market, Shared Housing, HOPWA, Youth, Workforce, and BETterment. The director also participates in at least six Pop Up & Give events per calendar year and supports organizational initiatives and special projects as needed. This is a full-time, exempt leadership position, generally working approximately 40 hours per week onsite at the organization’s Las Vegas headquarters. The role includes local travel to program locations, meetings, and events, as well as occasional evening or weekend work. The work combines office-based leadership with visits to community and program locations and may involve sitting, standing, and walking for extended periods; computer and office-equipment use; occasional bending, reaching, stooping, lifting, or carrying materials up to 50 pounds; and indoor and outdoor work. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

Bachelor’s degree in Social Work, Human Services, or a related field, or an equivalent combination of education and relevant work experience.
At least 7 years of progressive program management experience in the nonprofit or human services sector.
Demonstrated experience overseeing at least five programs and directly supervising five or more staff members.
Experience managing cross-functional programs, budgets, and program performance.
Experience working with vulnerable populations and community-based programs.
Strong leadership skills and ability to mentor, develop, and inspire teams.
Strategic mindset and ability to balance organizational goals, program priorities, and day-to-day operations.
Knowledge of case management principles, nonprofit operations, and regulatory compliance.
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple programs, competing priorities, and deadlines while maintaining quality and accountability.
Excellent written and verbal communication skills.
Ability to build strong relationships with community partners, stakeholders, and internal teams.
Experience using data tracking, reporting, and program evaluation systems.
Sound professional judgment and ability to handle confidential and sensitive information appropriately.
Valid driver’s license and ability to meet organizational vehicle insurance requirements.
Ability to obtain and maintain a Nevada Food Handler Safety Training Card within 30 days of hire when required for food distribution activities.
Commitment to cultural competency, collaboration, and client-centered service.
Alignment with The Just One Project’s mission and core values of Respect, Integrity, Innovation, and Compassion.
Employment is contingent upon successful completion of a criminal background check, drug screening, motor vehicle report, employment verification, and reference checks, as permitted by law.

Nice To Haves

Master’s degree or advanced certification in Nonprofit Leadership, Human Services, or a related field.
Experience with government and foundation grant compliance and reporting.

Responsibilities

Provide strategic leadership and oversight across programs to ensure alignment with organizational goals and community needs.
Guide development, implementation, and evaluation of programs focused on housing stability, case management, and community-based support.
Monitor program operations, performance metrics, service quality, and outcomes, identifying opportunities for improvement.
Ensure programs comply with applicable regulations, funder requirements, and organizational policies.
Collaborate with executive leadership on strategic planning, program improvements, and resource allocation.
Develop efficient, effective, and client-centered processes that support program success and community impact.
Lead, mentor, and support program managers and staff; promote accountability and operational excellence.
Provide coaching, performance feedback, and professional development opportunities.
Support departmental recruitment, onboarding, training, and performance management.
Encourage collaboration, open communication, and teamwork across programs and departments.
Foster a positive, inclusive, mission-driven work environment and help staff navigate challenges and identify solutions.
Build and maintain relationships with community organizations, government agencies, funders, and other stakeholders.
Collaborate with internal and external partners to strengthen services and expand access to community resources.
Partner with the Senior Executive Director of Revenue on program budgets, grant deliverables, and financial oversight.
Assist with grant applications, reporting, and program evaluations by ensuring accurate data collection and documentation.
Monitor program resources and performance to support responsible financial stewardship and long-term sustainability.
Represent The Just One Project professionally and build relationships that strengthen its impact throughout Southern Nevada.
Participate in at least six Pop Up & Give events per calendar year and support organizational initiatives, community events, and special projects as needed.
Lead by example in demonstrating the organization’s core values and Gold Standard of service.