Director of HIM Operations

Omega Healthcare Solutions

18h•Remote

About The Position

The Director of HIM Operations will direct HIM operations functions to ensure consistent operations in accordance with the Firm’s policies and procedures. This role involves developing the infrastructure support framework to enable revenue growth, enhanced profitability, and/or productivity. The Director will identify, develop, and implement best practices and procedures for internal and external operational improvements. A key responsibility is to direct the overall audit and compliance requirements needed to comply with Federal, State, and Local laws, as well as client contract requirements. The position also oversees the Accounts Receivable process to ensure collection and low AR percentage is maintained, and analyzes and ensures compliance with operational KPI metrics. The Director will serve as a liaison with Corporate concerning administrative matters in regard to client, consultant, and/or core employee matters. Collaboration with executive leadership is expected to evaluate and adjust processes to improve operational efficiency and provide operational excellence. The role participates in formulating HIM market strategy and makes recommendations on major business decisions. Coordination and resolution of escalated issues are also part of the responsibilities, as is ensuring employees are trained in new and existing systems and processes. The Director will develop annual budget requirements for operations teams and perform duties in compliance with Company’s policies and procedures, including those related to HIPAA and compliance.

Requirements

Ability to prioritize and multi-task in a fast paced, changing environment.
Demonstrate strong organizational skills and be detail oriented.
Ability to self-motivate and self-direct.
Ability to achieve set goals and deadlines.
Demonstrate strong time management skills.
Demonstrate excellent leadership, mentoring, and interpersonal skills.
Demonstrate the ability to analyze and problem solve.
Demonstrate strong commitment to team environment.
Proficient handling difficult situations and human relations issues with professionalism and respect.
Ability to maintain professionalism when interacting with internal and external customers.
Proficient personal computer skills with MS Office (Word, Excel, Power Point, Outlook).

Responsibilities

Direct the HIM operations functions to ensure consistent operating in accordance to the Firm’s policies and procedures.
Develop the infrastructure support framework to enable revenue growth, enhanced profitability and/or productivity.
Identify, develop, and implement best practices and procedures for internal and external operational improvements.
Direct the overall audit and compliance requirements needed to comply with Federal, State and Local laws as well as client contract requirements.
Oversee the Accounts Receivable process to ensure collection and low AR percentage is maintained.
Analyze and ensure compliance with operational KPI metrics.
Serve as Liaison with Corporate concerning administrative matters in regard to client, consultant, and/or core employee matters.
Collaborate with executive leadership to evaluate and adjust processes to improve operational efficiency and provide operational excellence.
Participate in formulating HIM market strategy and make recommendations on major business decisions.
Coordinate and ensure escalated issues are resolved.
Ensure employees are trained in new and existing systems and processes.
Develop annual budget requirements for operations teams.
Perform duties in compliance with Company’s policies and procedures, including but not limited to those related to HIPAA and compliance.