Director of Operations

Schnellecke Logistics USA • Chattanooga, TN

4d

About The Position

The Director of Operations is responsible for leading and overseeing all operational activities within the assigned region to ensure efficient, safe, and cost-effective delivery of logistics services. This role drives execution of strategic initiatives, optimizes operational performance, and ensures alignment with company goals related to growth, profitability, and customer satisfaction.
This position provides leadership across multiple facilities, ensuring consistent execution of operational standards, compliance requirements, and continuous improvement initiatives while developing high-performing teams.

Requirements

• Bachelor’s degree in Business Management, Supply Chain, or related field
• Minimum 5 years of logistics or operations leadership experience
• Minimum 3 years of experience in Lean, engineering, or continuous improvement methodologies
• Minimum 3 years of experience in quality management systems
• Experience with labor relations and workforce management
• Strong leadership, communication, and organizational skills
• Ability to analyze data, manage KPIs, and drive operational performance
• Proficiency in Microsoft Office and operational systems
• Must be able to pass a criminal background check
• Must be able to pass a drug screening

Responsibilities

• Lead regional logistics operations, including transportation, warehousing, inventory management, and delivery performance
• Develop and execute operational strategies to improve efficiency, cost control, and service delivery
• Monitor and manage key performance indicators, including service levels, delivery accuracy, turnaround time, and safety metrics
• Ensure compliance with company policies, OSHA, DOT, and all applicable regulatory requirements
• Lead, develop, and coach operations managers, supervisors, and frontline teams across multiple sites
• Drive continuous improvement initiatives, Lean practices, and process optimization across the region
• Establish and enforce operational standards, procedures, and quality controls
• Collaborate cross-functionally with Sales, HR, IT, Finance, and executive leadership to align business objectives
• Support strategic planning, market growth initiatives, and scalability of operations
• Conduct risk assessments and implement corrective actions to ensure operational stability and safety
• Manage budgets, authorize expenditures, and ensure financial discipline within operational areas
• Maintain strong communication between regional operations and corporate leadership

Benefits

• Employees benefit from competitive compensation, comprehensive health and retirement benefits, and opportunities for professional growth across operations, engineering, and business functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Director