Director of Operations

Celtic Property Management LLC • Scottsdale, AZ

4d

About The Position

Celtic is looking for a dynamic, high-energy Director of Operations to join our team and further our pursuit of continuous improvement. We seek to employ and produce only the best. Our commitment to quality and to our values is unparalleled; if that sounds like you, we encourage you to apply!
This is a fast paced, hands-on role that provides the opportunity to work closely with the company’s executive team while you build your leadership skills, enhance your technology skills set, and become part of a growing business. Celtic Management offers a competitive, comprehensive benefits package including major medical, dental, and ancillary offerings as well as a generous Paid Time Off policy.

Requirements

• Proven experience in property management or real estate
• Strong knowledge of LIHTC programs, Section 8 housing policies, Landlord Tenant Law, Fair Housing regulations, and related legal frameworks.
• Expert level/ Administrator with property management software (PMS) such as Yardi or RealPage, with preferred direct knowledge in Yardi. As well as familiarity with CMMS (Computerized Maintenance Management Systems) is a plus.
• High level of experience in leasing operations, customer relationship management, facilities management, and upselling strategies.
• Exceptional communications skills with professional phone etiquette and customer service orientation.
• Ability to lead team confidently while managing multiple properties efficiently, strong organizational skills are essential.
• Educational background in real estate administration or related field, CPM or CAM certification.
• Highly proficient in Microsoft Excell
• Minimum 10 years of direct multifamily or real estate asset management experience.

Responsibilities

• Implement best practices in operations and ensure consistency across all properties.
• Lead and manage the preparation of the annual asset budgets and ensure a high quality, accurate and timely product.
• Conduct regular reviews of property financials and operational KPIs to meet performance goals.
• Review and monitor performance of property budgets, variances, etc. and work with all Regional Managers prepare monthly financial packages including a summary of variances. The P&L must be reviewed weekly to ensure the property is operating within budget.
• Provide support and leadership for four to five Regional Managers.
• Develop a full understanding of company policies and Employee Handbook. Ensure that all members of management are held accountable to these policies and procedures and are also holding their onsite staff accountable.
• Execute revenue optimization initiatives aligned with company objectives
• Capex Management, Lender Compliance, Risk Management
• Policies & Procedures implementation, Portfolio Auditing, Legal & Contracts management, Systems Integrity
• Marketing of both Conventional & low-income communities.

Benefits

• Celtic Management offers a competitive, comprehensive benefits package including major medical, dental, and ancillary offerings as well as a generous Paid Time Off policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees