Director of Global Intelligence

CAA Club Group•Los Angeles, CA

21h•$185,000 - $198,000•Hybrid

About The Position

The Director of Global Intelligence leads the strategic direction, development, and management of CAA’s Global Intelligence function and Global Security Operations Center (GSOC). The role oversees tactical and strategic intelligence programs, including the collection, analysis, and dissemination of actionable intelligence to identify, assess, and mitigate threats to employees, executives, talent, global offices, business travelers, events, operations, and reputational assets. The Director is accountable for the GSOC’s operational effectiveness, including continuous monitoring, timely incident identification and escalation, coordinated response, and stakeholder communication. The role also provides strategic oversight of enterprise access control systems and parking operations, ensuring appropriate security standards, access governance, operational consistency, and alignment with company policies and business requirements. The Director establishes performance standards, develops and maintains operational procedures, oversees internal teams and external service providers, and delivers actionable risk intelligence and operational reporting to senior leadership. The position works closely with Global Safety & Security leadership, executives, regional security teams, Facilities, Human Resources, Information Technology, Legal, and other corporate partners to integrate intelligence, security operations, access control, and parking programs into CAA’s global security strategy. The role is hybrid and based in the Los Angeles office, with availability outside traditional business hours as needed for emerging threats and critical incidents.

Requirements

Bachelor’s degree required.
Eight or more years of analytical and leadership experience in government, law enforcement, military, corporate security, intelligence analysis, or a related field.
Demonstrated experience leading employees, managing complex programs, or directing the work of others.
Strong oral and written communication skills, including extensive experience preparing intelligence products and briefing senior decision-makers.
International experience and appreciation for cultural differences and geopolitical considerations.
Demonstrated ability to build partnerships and sustainable working relationships with senior leadership, peers, internal stakeholders, vendors, and external business partners.
Ability to develop and implement strategic initiatives, establish performance metrics, manage competing priorities, and drive continuous improvement.
Expertise in one or more of regional geopolitics, international security threats, protective intelligence, threat assessment, transnational crime, information protection, open-source intelligence, security operations, or enterprise physical security.
Ability to exercise sound judgment, manage sensitive information, and respond effectively to dynamic, time-sensitive situations.
Flexibility to support global operations and respond to significant incidents outside traditional business hours as required.

Nice To Haves

Experience overseeing a security operations center, global monitoring function, incident management program, or comparable 24/7 operational environment.
Experience with physical access control systems, enterprise security technology, facilities security, or parking operations.

Responsibilities

Establish and maintain cross-functional relationships with senior leadership to develop and implement policies, strategies, and programs to assess and mitigate threats to company people, facilities, events, operations, and other assets.
Develop and execute the strategic direction of the Global Intelligence function, strengthening protective intelligence, threat monitoring, risk intelligence, threat assessment, and mitigation capabilities.
Lead and manage Global Intelligence personnel, ensuring effective operations, timely intelligence dissemination, analytical rigor, and ongoing program improvement.
Oversee the GSOC’s 24/7/365 monitoring, incident intake, triage, escalation, reporting, and coordination with internal stakeholders and external response partners.
Establish and maintain GSOC operating procedures, escalation protocols, incident management processes, service standards, and key performance indicators.
Oversee the integration of intelligence reporting, threat-response workflows, emergency notification systems, and incident management platforms.
Provide enterprise-level oversight of physical access control programs, systems, policies, and procedures in partnership with relevant internal teams and building management.
Oversee parking operations and related access procedures, including permissions, credentialing, vendor coordination, operational standards, and resolution of security or service issues.
Establish metrics and reporting to assess intelligence, GSOC, access control, and parking program effectiveness and identify improvements and efficiencies.
Work with contract partners and external service providers to prepare and manage detailed risk intelligence assessments of regions, countries, and business locations.
Lead and mentor team members in structured analysis, critical thinking, and structured professional judgment for evaluating threats and vulnerabilities.
Evaluate incoming information, develop interpretations and projections, and produce timely intelligence assessments relevant to the company’s global risk environment.
Refine threat assessment methodologies and recommend mitigation strategies based on risk credibility, severity, likelihood, and potential impact.
Deliver actionable intelligence through finished reports, executive briefings, threat advisories, and regular assessments of emerging security issues.
Use threat intelligence and incident data to identify vulnerabilities and recommend practical, risk-based security measures with relevant partners.
Maintain relationships with domestic and international law enforcement, government intelligence organizations, vendors, private-sector intelligence partners, and information-sharing networks.
Build collaborative partnerships across Global Safety & Security, corporate functions, regional security teams, and business units.
Partner with global executives and business leaders to assess geopolitical developments, regional instability, emerging threats, and their implications for worldwide operations.
Support crisis management policies, plans, emergency response procedures, and simulation exercises to improve crisis response, business continuity, and crisis communications.
Recruit, develop, coach, and evaluate personnel; set performance expectations; and foster accountability, collaboration, and continuous improvement.
Oversee relevant vendor relationships, contracts, budgets, and resource allocation to support service delivery, operational readiness, and departmental priorities.
Implement action plans, timelines, measurable outcomes, and resource adjustments to advance enterprise and departmental objectives as operational needs and risks evolve.
Ensure compliance with applicable laws, regulations, contractual obligations, company policies, and security standards.
Collaborate across functions, lead special projects, and implement initiatives that strengthen Global Safety & Security capabilities and operational effectiveness.
Remain available outside traditional business hours as needed to manage emerging threats, support critical incidents, oversee escalations, and communicate time-sensitive information.

Benefits

Medical insurance, with the company paying 80%–100% of the cost.
Basic life and AD&D insurance, with the company paying 80%–100% of the cost.
Telemedicine.
Employee assistance and mental health counseling in person, virtually, or through text.
Paid vacation and holidays.
Paid sick time.
Paid parental leave and other paid leaves of absence.
NICU leave.
Bereavement resources.
Adoption benefits.
Educational assistance.
Mental health resources.
Employee Assistance Plan.
Optional dental and vision insurance.
Optional 401(k) plan.
Optional health care and dependent care flexible spending accounts.
Optional health savings account.
Optional voluntary life and AD&D insurance.
Commuter benefits.
Other statutory mandated benefits.
Eligibility for a discretionary bonus.