Director of Fund Services
About The Position
Lead Belltower’s Fund Services organization as it expands its institutional offering and introduces more automation into daily operations. This hands-on leadership role focuses on transforming fund administration at the intersection of AI and private markets. Working with Product and Engineering, the Director will help determine which work can be handled by AI, where expert judgment is essential, and how the two can be combined to deliver better service. The Director owns delivery quality, controls, client experience, and team performance. The role leads experienced managers across onshore and offshore teams and improves how work gets done while keeping clients well served. AngelList operates hubs in New York City and San Francisco; most roles on those teams work from the office at least two days per week, on Tuesdays and either Wednesday or Thursday.
Requirements
- Experience building and scaling complex operations with financial, legal, tax, or compliance consequences.
- Ability to explain the scale of operations managed and results delivered.
- Experience leading managers through meaningful change.
- Sound risk judgment, strong client instincts, and practical technology experience.
- Experience building or running strong control environments, including preventive and detective controls, clear ownership, and evidence that holds up to audit.
- Ability to learn a complex domain quickly while working through experienced managers.
Nice To Haves
- Fund administration experience is valuable; adjacent backgrounds are also considered for candidates with a clear record of learning quickly.
- Excitement about reshaping a complex service business with AI.
Responsibilities
- Lead operational changes that make AI tooling work in practice, including team responsibilities, controls, training, and measures of success.
- Develop managers, establish clear accountability, and build service capabilities for larger clients.
- Improve delivery times and productivity.
- Resolve root causes of errors and prevent repeat incidents.
- Use operational evidence to prioritize workflow changes and safe, useful automation with Product and Engineering.
- Keep the client experience at the center of operational decisions.
- Own delivery quality, controls, client experience, and team performance.
Benefits
- Competitive benefits package; specific benefits are not detailed in the posting.
- Equity package.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
