DIRECTOR OF F&B

Williams Investment Co. • Valdosta, GA

11d

About The Position

The Director of Food and Beverage assists in the daily management of the hotel's food and beverage operations, including kitchens, restaurants, banquets, lounges, and room service. The role supports the hotel's efforts to deliver outstanding guest service and achieve financial profitability.

The position assists with operational management, food quality and presentation, cost controls, team member performance and development, guest relations, service improvement, compliance with health and safety standards, and recruitment and training. The role may require travel to various locations on business and availability to work extended hours, nights, weekends, and holidays.

Requirements

• Communicate clearly and effectively, orally and in writing.
• Plan, organize, and complete work logically and independently.
• Take initiative and demonstrate well-developed interpersonal skills.
• Be proficient in MS Word, MS Excel, and MS Outlook.
• Set and achieve high standards of performance.
• Perceive quality of work and read material.
• Conduct analysis and generate reports to reflect findings.
• Learn and maintain job duties and knowledge of basic concepts and techniques, and complete detailed work assignments.
• Perform number manipulation and basic mathematical calculations.
• Perform job tasks and remain vigilant in an emergency.
• Make progress on multiple assignments under time constraints.
• Meet the stated physical requirements, including standing for extended periods, sitting for extended periods, reaching for nearby objects, and occasionally lifting, carrying, pushing, or pulling heavy objects, kneeling, bending, stooping, and using ladders or stairs.
• Work in a fast-paced environment and stressful situations, respond to multiple task interruptions, and continue providing professional and courteous service to internal and external customers.
• Be available to work extended hours, nights, weekends, and holidays.
• Travel to various locations on business when required.

Nice To Haves

• Bilingual Spanish/English skills.

Responsibilities

• Assist in managing Food and Beverage operations, including guest service, food and beverage quality, inventory, outlet reservations and occupancy, systems, budgets and forecasting, marketing, report generation, department management, and meetings.
• Ensure consistency in food quality and presentation and monitor cost and portion controls.
• Assist in monitoring and developing team member performance, including supervision, professional development, scheduling, counseling, evaluations, and recognition and rewards.
• Meet and greet guests; respond to inquiries, requests, and issues in a timely, friendly, and efficient manner; and resolve guest concerns.
• Monitor and assess service and satisfaction trends, evaluate and address issues, and make improvements accordingly.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Assist in recruiting, interviewing, and training team members.
• Obtain any locally required certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed