Assistant Director of F&B

CAM Employees LLC • Nashville, TN

1d

About The Position

The Assistant Director of Food & Beverage at The Westin Nashville supports oversight of daily operations across food and beverage outlets and banquet operations, partnering with Food and Beverage Managers to provide memorable dining and event experiences consistent with Westin brand standards. The role supports recruitment, training, and development of team members and oversees scheduling, labor management, and operational efficiency to promote consistent service excellence and strong financial performance.

As a visible, engaged leader, the Assistant Director fosters genuine hospitality, encourages associates to deliver exceptional service, and builds positive guest relationships. The role proactively addresses guest feedback, resolves concerns professionally, and balances operational priorities while supporting revenue, profitability, and guest satisfaction. Regular attendance, varying schedules according to hotel business needs, and attendance at mandatory training sessions and meetings are required. Employees must comply with hotel policies and procedures for safe and effective facility operations.

Requirements

• Strong restaurant management experience.
• Passion for team development and commitment to elevated guest experiences.
• Ability to lead collaboratively and deliver service-driven hospitality.
• Ability to work varying schedules to reflect hotel business needs.
• Regular attendance and participation in mandatory training sessions and meetings.
• Upon employment, comply with hotel policies and procedures for safe and effective facility operations.

Responsibilities

• Oversee daily food and beverage operations, including outlets and banquet functions, ensuring efficient service and compliance with Westin brand standards.
• Anticipate guest needs, respond to requests, and resolve guest concerns professionally and effectively.
• Maintain standards for food and beverage quality, service, cleanliness, and presentation throughout food and beverage areas.
• Lead and develop food and beverage managers and associates through recruitment, onboarding, training, coaching, performance management, and professional development.
• Foster a positive, collaborative work environment that encourages teamwork, accountability, employee satisfaction, and retention.
• Monitor revenue, labor costs, payroll, and departmental expenses to achieve financial goals while maintaining service standards.
• Implement cost-control measures and oversee inventory management, including ordering, receiving, storage, and inventory counts.
• Prepare, review, and monitor schedules, payroll, and labor utilization to maintain appropriate staffing and comply with departmental guidelines.
• Inspect dining areas, service stations, and operational spaces for cleanliness, safety, organization, and compliance with quality assurance standards.
• Build and maintain positive working relationships with guests, associates, hotel leadership, and other departments.
• Participate in food and beverage meetings, operational reviews, pre-convention meetings, and other planning sessions as needed.
• Maintain compliance with company policies, departmental procedures, food safety requirements, and applicable health and safety regulations.
• Maintain regular attendance, work varying schedules as hotel business needs require, and attend scheduled mandatory training sessions and meetings.
• Comply with hotel policies and procedures for safe and effective operation of hotel facilities.

Benefits

• Free parking for full-time associates.
• Free associate meals.
• Travel discounts at nearly 8,000 Marriott properties, including rooms and meals.
• Discounts on rental cars, hotels, and hotel alternatives.
• Discounts on concert, theme park, and other attraction tickets.
• Discounts on car and computer purchases.
• Associate recognition events, celebrations, and parties throughout the year.
• Career development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed