DIRECTOR OF F&B

Williams Investment Co. • Valdosta, GA

1d • Onsite

About The Position

The Director of Food and Beverage assists with the daily management of hotel food and beverage activities and services, including kitchens, restaurants, banquets, lounges, and room service. The role supports the hotel’s efforts to provide outstanding guest service and achieve financial profitability. Responsibilities include helping manage operations, maintaining food quality and presentation, supporting team member performance and development, resolving guest concerns, ensuring compliance with health and safety standards, and assisting with recruitment and training.

Requirements

• Communicate clearly and effectively orally and in writing.
• Plan, organize, and complete work logically and independently.
• Take initiative and demonstrate well-developed interpersonal skills.
• Be proficient in MS Word, MS Excel, and MS Outlook.
• Set and achieve high performance standards.
• Perceive quality of work and read material.
• Conduct analysis and generate reports reflecting findings.
• Learn and maintain job duties, knowledge of basic concepts and techniques, and complete detailed work assignments.
• Perform number manipulation and basic math calculations.
• Perform job tasks while remaining vigilant in emergencies.
• Make progress on multiple assignments under time constraints.
• Obtain locally required certifications.
• Stand for extended periods, including intervals of at least two hours, and sit for extended periods of at least four hours.
• Reach for objects at short distances in local working areas.
• On occasion, lift, carry, push, or pull heavy objects; kneel, bend, stoop, and ascend or descend ladders or stairs.
• Work in a fast-paced environment and stressful situations, responding professionally and courteously to multiple task interruptions.
• Be available to work extended hours, nights, weekends, and holidays.
• Travel to various locations on business if required.

Nice To Haves

• Bilingual Spanish/English skills.

Responsibilities

• Assist in managing food and beverage operations, including guest service, food and beverage quality, inventory, reservations and occupancy, systems, budgets and forecasts, marketing, reporting, department management, and meetings.
• Ensure consistency in food quality and presentation and monitor cost and portion controls.
• Assist in monitoring and developing team member performance, including supervision, professional development, scheduling, counseling, evaluations, recognition, and rewards.
• Meet and greet guests; respond to inquiries, requests, and issues promptly and resolve guest concerns.
• Monitor service and satisfaction trends, evaluate issues, and make improvements.
• Ensure compliance with health, safety, sanitation, and alcohol awareness standards.
• Assist with recruiting, interviewing, and training team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed