Director of Food and Beverage

Compass Group•Milwaukee, WI

About The Position

The Director of Food and Beverage will consistently pursue excellence in quality of service and presentation. This position will have strong leadership, organizational skills, interpersonal abilities and will have the knowledge of culinary trends and a passion for delivering exceptional dining experiences with cross-functional teams. This individual must be highly experienced in country clubs, cultural centers, hotels, or museums in the Director of Food and Beverage supervising up to 25 associates. This position directs and organizes the daily activities of the operation to elevate high standards in quality, service, and merchandising. Provides leadership to the management team and provides timely follow-up that exceeds customer expectations and company standards.

Requirements

Clear and concise written and interpersonal communication skills.
Heavy client interaction required.
Excellent organizational and time management skills.
Strong budgetary, forecasting, and cost control skills.
Ability to consistently drive revenue and produce profit expectations.
Proficient in Micro Soft Word and Excel programs.
Proven leadership for associates to achieve goals while maintaining a high expectation to standards in regard to quality and presentation.
Must thrive in dynamic environments with calm and composed demeanor with ability to stay focused to make informed decisions, in fast paced environments.
Creative and innovative.
Must have excellent hospitality customer service skills and the ability to deal with internal and external customers in a professional, tactful and diplomatic manner.
Most have strong decision-making skills, results driven, and innovative.
Must be self-motivated high energy and passionate about the food and beverage industry.
A teacher of standards and service and the importance of consistent execution.
Successful track record of training and managing in a hospitality setting.
Knowledge of current culinary trends and is current on new products, presentations, and service techniques.
Must have the ability to handle the stress of competing priorities and changes to effectively handle prioritizing tasks and projects based on urgency and impact.
Must be highly experienced in country clubs, cultural centers, hotels, or museums in the Director of Food and Beverage supervising up to 25 associates.

Nice To Haves

Preferably has a solid knowledge of food preparation, production and BOH execution.

Responsibilities

Directs and organizes the daily activities of the operation to elevate high standards in quality, service, and merchandising.
Provides leadership to the management team and provides timely follow-up that exceeds customer expectations and company standards.
Communicates goals and expectations and inspires associates to achieve goals and advance careers.
Lead and inspire an operational team, fostering a positive and collaborative work environment in which associates can thrive and grow in knowledge and skill.
Monitor guest feedback and reviews, implementing improvements to enhance the overall dining experience.
Instill high standards of food quality, presentation and service to meet or exceed guest expectations for all associates.
Ensures compliance with health and safety regulations, as well as food safety standards in all associates.
Prepare staffing guidelines and sales forecast to ensure budgetary goals are met.
Prepare annual budgets and weekly forecast of revenues, labor cost and expenses to ensure financial goals are met.
Provide leadership and work closely with Operations, Catering Sales and Culinary departments to ensure all events and services are understood and completed accordingly.