Director of Food and Beverage

Four Seasons Hotels and Resorts • Fort Lauderdale, FL

1d • Onsite

About The Position

Four Seasons is a company powered by its people, committed to creating exceptional experiences for guests, residents, and partners through luxury and genuine heart. They foster a world-class employee experience and company culture, believing in connection and creating lasting impressions. The specific location is a modern reflection of a classic yacht club lifestyle with a prime beachfront address in Fort Lauderdale, offering access to the city's best shops, restaurants, marinas, and entertainment. The Director of Food and Beverage is responsible for ensuring the highest level of food quality and service, managing and developing a team, devising and monitoring an annual budget, controlling labor and operating expenses, and building relationships with suppliers and industry associates within the Food & Beverage Division. This role oversees the Hotel's entire Food & Beverage operation, including the Michelin-recommended restaurant Evelyn’s, Honeyfitz, Pool and Beach, In Room Dining, Stewarding, and Banquets.

Requirements

• College degree preferably in hospitality management, tourism, or business management, or equivalent experience
• Five to seven years of previous experience in luxury hotel/resort operations management positions, specifically in the Food & Beverage Division
• Working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
• Experience in leading a diverse team of global talent
• Excellent personal presentation and interpersonal skills
• Strong leadership and interpersonal skills
• Excellent guest service and problem-resolution skills
• Flexibility to meet the demands of a 24-hour operation
• Strong organizational skills
• Ability to operate computer equipment
• Excellent Excel and Computer Skills
• Solid interpersonal and relationship-building skills to work with cross-functional teams
• Apply an ethical approach to influence the outcome of situations and serve as a role model for others by demonstrating appropriate business conduct and ethical principles
• Ability to operate computer equipment and other food and beverage operational systems
• An eye for creativity and innovation
• Able to evidence solid business acumen, a strong work ethic and people-management skills
• US work authorization is required

Responsibilities

• Ensure guests receive the highest level of food quality and service
• Manage and develop a team
• Devise and monitor an annual budget
• Manage labor control and operating expenses
• Develop relationships with key suppliers and industry associates amongst the Food & Beverage Division
• Provide leadership and management for the Food and Beverage Division by establishing plans of character, integrity, and quality which result in long-range continued growth and profitability of the division and hotel
• Communicate with employees and managers to ensure operational needs are met
• Attend regular operational meetings to ensure effective coordination and cooperation between departments
• Coordinate the selection, training, development, and evaluation of employees and managers in the Food & Beverage Division through effective management and leadership to ensure that established cultural and core standards are met, long-range strategic planning for outlet operation
• Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the division and hotel
• Be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons through effective marketing and personal relationships
• Assist in preparing business forecasts
• Prepare Annual Budget for the division
• Work closely with the General Manager and Planning Committee to design an effective menu, wine lists, and amenity options while ensuring excellent product quality at an appropriate price point
• Work flexible schedule to accomplish all major responsibilities, and accept assignments on an as needed basis in order to promote teamwork, including evenings, weekends, and holidays
• Monitor activities to ensure standards are met, staff is supported, and guest needs are met
• Take initiative to suggest improvements to revenue, cost reduction, and increased guest satisfaction
• Ensure that Four Seasons Service and Culture standards are being met
• Lead and manage in a way that supports Four Seasons’ Brand and Philosophy
• Support and create programs and initiatives that encourage employee development, training, and career growth within the Food & Beverage Division
• Play an active role in the Planning Committee
• Engage along with other Planning Committee members in long-range planning for the hotel

Benefits

• Competitive Salary, annual incentive, and a comprehensive benefits package
• Excellent Training and Development opportunities, including Tuition Reimbursement for continuing education
• Complimentary and discounted hotel stays at Four Seasons worldwide
• Complimentary Dry Cleaning
• Complimentary Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Director