Director of Finance, Omnichannel and Stores

Overstock.com•Dallas, TX

About The Position

The Director of Finance, Omnichannel and Stores owns the Stores and Omnichannel P&L, including four-wall profitability and omnichannel services such as buy online, pick up in store, ship-from-store, and store returns. The role leads annual planning, long-range plan inputs, and monthly forecasting; explains performance; and recommends actions. It partners with the Topline Forecast Manager and Store Operations on weekly sales outlooks and performance drivers. The position drives comparable-sales and net revenue growth through analysis of traffic, conversion, average ticket, pricing, promotions, and mix. It evaluates store openings, remodels, relocations, and closures with Real Estate and Operations Finance. It also owns store labor and payroll planning with Store Operations, establishes and manages controllable-expense budgets, and identifies opportunities to reduce waste and align costs with sales. The Director serves as a trusted advisor to Store Operations and field leadership on business trade-offs and leads and develops the Labor Management & Payroll lead. Success in the first year includes establishing trusted store and omnichannel P&L visibility used by Store Operations, aligning labor models and payroll budgets with sales and productivity targets, and supporting comparable-sales drivers and portfolio decisions with quantified business cases.

Requirements

  • 8–10+ years of finance experience, including 3+ years in a brand, channel, or multi-unit P&L ownership role.
  • Multi-unit retail or store finance experience, including four-wall P&L and store labor modeling.
  • Demonstrated net revenue growth results through pricing, promotion, mix, and comparable-sales driver analysis.
  • Track record of expense management and budget ownership, with measurable savings delivered.
  • Strong partnership skills with operations and field leaders; clear, confident communication with senior executives.
  • Bachelor’s degree in Finance, Accounting, Economics, or a related field.

Nice To Haves

  • MBA.
  • Omnichannel fulfillment economics experience, including BOPIS, ship-from-store, and returns.
  • Experience integrating, rationalizing, or rebuilding a store portfolio.
  • Home, furnishings, or specialty retail experience.
  • Workforce management system or labor-scheduling tool experience.

Responsibilities

  • Own the Stores and Omnichannel P&L, including four-wall profitability and omnichannel services.
  • Lead the channel’s annual plan, long-range plan inputs, and monthly forecast; explain performance and recommend actions.
  • Partner with the Topline Forecast Manager and Store Operations on weekly sales outlooks and performance drivers.
  • Drive comparable-sales growth by analyzing traffic, conversion, average ticket, pricing, promotions, and mix.
  • Use revenue realization analytics to accelerate revenue and profit growth across store and omnichannel transactions.
  • Evaluate store openings, remodels, relocations, and closures with Real Estate and Operations Finance.
  • Own store labor and payroll planning with Store Operations, including labor models, productivity standards, and payroll budgets.
  • Set and manage budgets for store controllable expenses; identify waste and align costs with the sales base.
  • Advise Store Operations and field leadership on trade-off decisions.
  • Lead and develop the Labor Management & Payroll lead.
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