Director of Facilities

Behavioral Health Allies•Kansas City, MO

About The Position

The Director of Facilities leads the management, maintenance, and improvement of all BHA properties: the 84,000-square-foot headquarters and BHA Academy building, approximately 30 residential homes, and the Early Intervention Clinic. Reporting to the CFO, the Director oversees maintenance technicians, custodial staff, and a day porter, and manages property management, maintenance, renovation, and building service vendors. The role establishes a structured facilities program with a unified work order system, preventive maintenance schedules, response standards, vendor accountability, and a multi-year capital plan. The Director is responsible for keeping every location safe, clean, functional, and inspection-ready; controlling facilities costs; and delivering renovations and new sites on time and within budget. BHA buildings support people who live, learn, and receive care around the clock, and their condition affects safety, dignity, and quality of life while being subject to review by DMH, DESE, fire marshals, and other regulators. The Director directs maintenance and custodial staff and facilities vendors, prioritizes work and resources according to safety, regulatory, and service impact, and approves facilities purchases and vendor invoices within limits set by the CFO. The Director recommends capital projects and vendor contracts and may take space, equipment, or building systems out of service when they present an immediate safety hazard, notifying the CFO, responsible operations leader, and Chief Risk and Compliance Officer. Guided by BHA’s Core Values, the Director ensures BHA environments reflect respect and care for the people in them.

Requirements

At least 7 years of facilities, maintenance, or property management experience.
At least 5 years supervising maintenance staff and managing a multi-site property portfolio.
Demonstrated experience managing vendors and service contracts, capital projects, and renovations from bid through completion.
Experience developing and managing a facilities operating and capital budget.
Working knowledge of HVAC, plumbing, electrical, roofing, and fire and life safety systems.
Knowledge of building, fire, and accessibility (ADA) codes and environmental requirements of DMH, DESE, and other licensing and inspection bodies.
Experience implementing and using computerized maintenance management (work order) systems and preventive maintenance programs.
Strong planning and prioritization skills across multiple locations and competing requests.
Vendor negotiation, contract management, and bid evaluation skills.
Project management skills, including scheduling, budgeting, and coordinating contractors.
Ability to provide calm, responsive leadership during building emergencies.
Respectful, professional conduct in homes and classrooms where individuals with complex needs live and learn.
Valid driver’s license and acceptable motor vehicle record.
Ability to pass all BHA background and registry screenings.

Nice To Haves

Bachelor’s degree in Facilities Management, Construction Management, Engineering, Business Administration, or a related field; equivalent technical education and experience will be considered.
Experience managing facilities for residential care, healthcare, schools, or human services settings.
Professional certification such as Certified Facility Manager (CFM), Facility Management Professional (FMP), Certified Plant Maintenance Manager (CPMM), or OSHA 30.

Responsibilities

Lead the management, maintenance, and improvement of all BHA properties.
Oversee maintenance technicians, custodial staff, and the day porter.
Manage property management, maintenance, renovation, and building service vendors.
Establish and maintain a unified work order system, preventive maintenance schedules, response standards, vendor accountability, and a multi-year capital plan.
Keep every location safe, clean, functional, and inspection-ready.
Control facilities costs and deliver renovations and new sites on time and within budget.
Set work order priorities and assign staff and vendors across locations based on safety, regulatory, and service impact.
Approve facilities purchases and vendor invoices within limits set by the CFO; recommend capital projects and vendor contracts.
Take space, equipment, or building systems presenting an immediate safety hazard out of service, with notice to the designated BHA leaders.
Hold vendors accountable to contract terms and service standards, and recommend renewal, corrective action, or replacement.
Develop and manage facilities operating and capital budgets.
Manage capital projects and renovations from bid through completion.