RRNPL - Director of Facilities

Rosewood Hotel Group•Naples, FL
•Onsite

About The Position

The Director of Facilities provides strategic leadership for facilities operations, engineering services, building systems, asset preservation, and capital planning within a luxury residential community. The role is accountable for the performance of mechanical, electrical, plumbing, HVAC, life safety, structural, vertical transportation, and building automation systems, and leads the Facilities and Engineering team while overseeing vendors and contractors. The Director develops long-range capital improvement strategies to support operational excellence and protect the property’s long-term value. As a member of the Executive Leadership Team, the Director works closely with Residential Operations, Security, Housekeeping, Finance, and Resident Services to deliver a safe, reliable, efficient, and responsive resident experience aligned with Rosewood’s luxury standards. The role also partners with the General Manager, ownership representatives, developers, and HOA Board on governance objectives, facility planning, community initiatives, property transitions, and capital projects. The position oversees building operations and maintenance programs, capital planning and project delivery, departmental budgets and reserve planning, vendor and contract administration, team development, resident relations, and regulatory compliance. It also leads emergency preparedness, business continuity, hurricane readiness and recovery, disaster response, safety programs, and sustainability initiatives.

Requirements

  • Minimum 8–10 years of progressive facilities, engineering, or property operations leadership experience.
  • Minimum 5 years in a senior leadership role overseeing luxury residential, condominium, hospitality, resort, mixed-use, or high-rise properties.
  • Demonstrated experience managing large-scale facilities operations, capital projects, and asset management programs.
  • Strong knowledge of building systems, preventive maintenance strategies, and facilities operations best practices.
  • Proficiency with Building Management Systems (BMS), CMMS platforms, budgeting software, and Microsoft Office Suite.
  • Exceptional leadership, communication, financial management, and organizational skills.
  • Ability to work flexible schedules and respond to emergency situations as required.

Nice To Haves

  • Bachelor’s degree in Engineering, Facilities Management, Construction Management, Hospitality Engineering, Business Administration, or a related field preferred.
  • Experience working with Homeowners Associations, condominium boards, developers, and ownership groups preferred.
  • Familiarity with Florida building codes, high-rise operations, reserve planning, and hurricane preparedness protocols.
  • Certified Facility Manager (CFM).
  • Facility Management Professional (FMP).
  • Professional Engineer (PE) license preferred.
  • EPA Universal Certification.
  • OSHA Safety Certification.
  • LEED Accreditation or Sustainability Certification.
  • Florida CAM License preferred but not required.

Responsibilities

  • Provide strategic leadership and oversight for facilities, engineering, maintenance, and asset management functions.
  • Develop and execute long-term capital improvement plans, reserve studies, and asset lifecycle strategies.
  • Direct building operations and the performance of HVAC, electrical, plumbing, life safety, generators, elevators, pools, building automation systems, and related infrastructure.
  • Establish and oversee preventive and predictive maintenance programs, condition assessments, corrective action plans, maintenance records, compliance documentation, equipment histories, and operational reporting.
  • Lead the Facilities and Engineering team, including coaching, performance standards, succession planning, training, and professional development.
  • Partner with the General Manager, ownership representatives, developers, and HOA Board on facilities strategy, governance objectives, planning, and community initiatives.
  • Manage property transitions, turnover processes, warranty claims, punch-list completion, and activities moving from developer control to homeowner association governance.
  • Develop and manage multi-year capital expenditure plans, reserve funding strategies, budgets, forecasts, and capital improvement projects.
  • Oversee project design reviews, contractor selection, construction management, facility upgrades, infrastructure modernization, and project closeout.
  • Monitor expenditures, utility consumption, maintenance trends, and vendor performance to identify efficiencies and cost savings without compromising service quality.
  • Establish and manage relationships with contractors, consultants, suppliers, and service providers; negotiate contracts and monitor service levels, compliance, insurance, and safety requirements.
  • Deliver personalized, discreet, and responsive service; build relationships with residents, homeowners, and board members; and partner with Residential Operations to address concerns and requests.
  • Support community events, amenity operations, and resident engagement programs as needed.
  • Ensure compliance with federal, state, and local regulations, including Florida building codes, OSHA standards, environmental requirements, and life safety regulations.
  • Lead emergency preparedness, business continuity, disaster recovery, hurricane readiness, and responses to severe weather and other critical incidents.
  • Conduct safety audits, inspections, and training programs to mitigate operational risk.
  • Establish sustainability initiatives and operational efficiencies that support environmental stewardship and responsible resource management.
  • Promote collaboration, employee engagement, continuous improvement, and an inclusive workplace culture across departments.
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