Director of Facilities

Indianapolis Zoo•Indianapolis, IN

About The Position

The Indianapolis Zoo is seeking a Director of Facilities to lead its Facilities, Life Support (Aquatic Engineering), and Energy Management teams. The role oversees maintenance, reliability, and long-term performance of the Zoo’s buildings, equipment, utilities, and infrastructure, with emphasis on preventative maintenance, asset management, and continuous improvement. Working collaboratively with leaders across the organization, the Director guides complex projects, manages departmental budgets, supports regulatory compliance, and develops strategies for safe, efficient, and reliable campus operations. This full-time position is 40 hours per week. Because of the nature of facilities operations, the Director must be available on call 24 hours a day and may work evenings, weekends, holidays, and overtime as needed for emergencies and peak-season operations. Employment is contingent upon successful completion of pre-employment testing, including a background check, motor vehicle check if applicable, and drug test.

Requirements

  • At least seven years of professional experience in facilities management, construction management, or a related field.
  • At least five years of experience supervising direct reports, with a demonstrated ability to lead and manage teams successfully.
  • Working knowledge of HVAC, plumbing, electrical systems, and carpentry.
  • Strong mechanical aptitude and the ability to read blueprints.
  • Broad knowledge of project management, general trades, preventative maintenance programs, and asset management.
  • Strong problem-solving, organizational, communication, and interpersonal skills, with the ability to collaborate effectively with department leaders and internal partners.
  • A valid Indiana driver’s license and a driving record that meets the Zoo’s insurability requirements, or the ability to obtain an Indiana driver’s license within 30 days of employment.

Nice To Haves

  • A bachelor’s degree from an accredited college or university in Project Management, Construction Management, or a related field is preferred.
  • Familiarity with motor and small engine repair is helpful.
  • An engineering background is highly desirable.

Responsibilities

  • Lead the Facilities, Life Support (Aquatic Engineering), and Energy Management departments, supporting managers, prioritizing work, and strengthening preventative maintenance programs.
  • Oversee annual maintenance and infrastructure projects, coordinating procurement, contractor bidding, and contract development with internal partners.
  • Manage facilities asset records, building plans, equipment inventories, warranties, and the Zoo’s Energy Management System.
  • Develop and monitor annual operating budgets and business plans while contributing to capital budget planning and long-range infrastructure strategies.
  • Promote a culture of safety and ensure facilities operations, procedures, and protocols align with applicable regulatory requirements and safety standards.
  • Lead and develop departmental managers and team members, fostering collaboration, accountability, and continuous improvement.
  • Maintain emergency readiness and coordinate facilities support during severe weather, snow and ice events, and other operational emergencies.
  • Partner with departments across the Zoo to support campus operations, special events, and projects that contribute to the guest and team member experience.
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