Director of Facilities

NeighborWorks Umpqua • Roseburg, OR

61d • Hybrid

About The Position

NeighborWorks Umpqua (NWU) is looking for an experienced facilities leader to direct maintenance operations and lead capital planning across its entire portfolio, including apartment communities, single-family rental homes, office buildings, and other NWU facilities. This director-level role involves setting maintenance and capital strategy, leading the maintenance team, and taking charge of the organization-wide safety program, while contributing to NWU's growth and community care.

Requirements

• 8+ years of progressively responsible experience in multifamily, commercial, or institutional facilities/maintenance management, including at least 4 years of supervisory and multi-site experience.
• Valid Oregon Driver's License with a driving history acceptable to NWU's insurance provider.
• Strong leadership skills and hands-on knowledge of building systems (electrical, plumbing, mechanical).

Nice To Haves

• An equivalent combination of education, certification, and experience (e.g., an Associate degree, trade license/journey-level certification, or Certified Maintenance Manager/Certified Apartment Maintenance Technician credential).
• Experience with capital planning, reserve studies, or major systems replacement across multiple properties.
• Knowledge of affordable housing programs, NSPIRE standards, and Fair Housing requirements.
• Bilingual English/Spanish communication skills.

Responsibilities

• Hire, train, and supervise NWU's maintenance team, assigning and inspecting work across all properties, and personally stepping in on repairs during emergencies or when the team needs extra hands.
• Conduct regular property inspections, track work orders and preventive maintenance through maintenance management software, and ensure resident service and repairs are on standard.
• Assess capital needs property by property, build long-range capital plans and cost estimates, and manage capital and maintenance budgets against them.
• Negotiate and manage vendor and contractor relationships, including soliciting bids, inspecting completed work, and overseeing NWU's vehicle fleet.
• Lead cross-departmental capital and improvement projects (e.g., energy efficiency upgrades), and provide maintenance input on new development and rehab projects, including punch list closeout and warranty follow-through.
• Partner with Resource Development, Finance, and Property Management on grant-funded capital work, budgets, and reporting.
• Take the lead on NWU's organization-wide safety program, oversee the safety committee, and lead property loss/damage insurance claims.
• Set maintenance and capital performance metrics and report results to leadership.

Benefits

• Vacation, sick, and all Federal Holidays
• Comprehensive health, dental, and vision insurance.
• Employer-paid life and disability insurance.
• 401(k) retirement plan with employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree