Director of Facilities and Safety

CITY CARE INC•Oklahoma City, OK

17h•Onsite

About The Position

The Director of Facilities and Safety ensures City Care facilities are well-maintained, safe, and operational, and leads the teams responsible for facilities maintenance and safety across locations. The role oversees preventative maintenance, repairs, vendor relationships, facility budgets, safety operations, emergency preparedness, and compliance with applicable requirements. Working closely with program leadership, the Director establishes consistent operational practices, responds to emerging needs, and supports environments where neighbors, team members, and visitors experience safety, dignity, and care. The position reports to the Vice President of Operations and is based on-site, with regular travel between City Care locations in Oklahoma City, Norman, Tulsa, and beyond. The Director oversees facility operations and maintenance; contractor and vendor relationships; budgets, compliance, and performance measurement; and leadership and coordination of facilities, safety, and property management teams. The role also provides operational input on construction, renovations, and capital improvements, identifies sustainability and efficiency opportunities, and leads safety operations and emergency preparedness across locations. The position is first shift, generally 9 a.m. to 5 p.m., with occasional evening, weekend, and after-hours availability for emergency maintenance or safety responses. The listed annual salary is $65,000 and is stated to be non-negotiable. City Care describes its compensation approach as transparent and equitable, with salary bands benchmarked to the 75th percentile for comparable nonprofit roles and reviewed every two years.

Requirements

At least 3 years of experience in facilities management, maintenance, safety operations, property management, or a related field.
Experience supervising teams, including scheduling, coaching, performance management, and accountability.
Working knowledge of building systems, including HVAC, plumbing, electrical, and general maintenance.
Experience coordinating safety operations, emergency response, or incident management.
Ability to assess risks, respond calmly to urgent situations, and make sound operational decisions.
Strong organizational skills and ability to prioritize competing needs across multiple locations.
Experience managing vendor relationships, service contracts, negotiations, and operational budgets.
Working knowledge of applicable OSHA, fire, building, and accessibility requirements, and the Oklahoma Residential Landlord and Tenant Act.
Ability to collaborate effectively with program teams and communicate clearly across different organizational levels.
Familiarity with facility management systems, work order platforms, and Microsoft Office.
Commitment to City Care's mission and understanding of trauma-informed, person-centered practices.
Ability to lift up to 50 pounds, climb ladders, and navigate varied indoor and outdoor environments.
Willingness to work on-site and travel regularly between City Care locations.
Occasional evening, weekend, and after-hours availability to support emergency maintenance or safety responses.

Nice To Haves

Experience in homeless services, supportive housing, or a nonprofit environment.

Responsibilities

Oversee routine maintenance and repairs across emergency shelters, respite shelters, supportive housing sites, and administrative offices.
Implement and maintain preventative maintenance schedules and procedures for facilities and equipment.
Ensure urgent maintenance issues are addressed promptly, coordinating staff, contractors, and program leadership as needed.
Ensure facilities meet safety, accessibility, and compliance standards, including fire codes and ADA regulations.
Maintain current inventories of equipment, supplies, and tools needed for repairs.
Manage third-party contractor, vendor, and service-provider relationships, including HVAC, plumbing, electrical, janitorial, security, and pest control services.
Obtain and evaluate bids for major repairs and renovations, balancing cost-effectiveness and quality.
Coordinate vendor selection, contract renewals, and service performance, escalating significant contractual or financial decisions for approval.
Inform and manage facilities and safety budgets, monitor expenses, and recommend priorities for maintenance, equipment, and capital improvements with Operations and Finance leadership.
Ensure compliance with OSHA, OHFA, fire codes, life safety, accessibility, and other regulatory requirements.
Maintain accurate inspection, permit, and compliance records.
Establish and monitor facilities and safety KPIs, including preventative maintenance completion, work order response and resolution times, incident documentation, and inspection compliance.
Track, analyze, and report operational performance; identify trends and recommend actions to improve safety, efficiency, and accountability.
Lead and support Facilities, Safety, and Property Management leadership, setting expectations and consistent operational and communication standards and accountability.
Ensure staffing plans, coverage, and on-call systems meet maintenance and safety needs across locations.
Lead recruitment, onboarding, training, coaching, performance evaluations, and corrective action in partnership with Human Resources.
Work with program leadership to identify and respond to site-specific maintenance and safety needs.
Ensure consistent use of facility work order systems, including timely assignment, documentation, follow-up, and resolution.
Provide Operations leadership with regular updates on staffing, outstanding work orders, safety concerns, and emerging operational needs.
Provide operational input on construction, renovations, and capital improvements, and coordinate assigned project implementation.
Identify sustainability and efficiency improvements, such as energy-efficient lighting and water conservation.
Coordinate office moves, space planning, and furniture procurement as needed.
Provide leadership and oversight of safety operations across City Care locations, with consistent practices tailored to each environment.
Supervise and support the Safety Manager, set expectations, monitor performance, and ensure accountability for team operations.
Ensure systems are in place for safety staffing, incident reporting, emergency response, training, and ongoing risk assessment.
Partner with program leadership to identify and address safety concerns while balancing operational needs with City Care's low-barrier, trauma-informed, and person-centered approach.
Review safety trends, recurring incidents, and operational risks with the Safety Manager, identify improvements, and ensure follow-through.
Ensure safety policies, procedures, and emergency preparedness plans are implemented consistently and aligned with organizational expectations and applicable requirements.
Escalate significant safety concerns, resource needs, and operational risks to executive leadership with recommendations for resolution.