Director of Facilities, Safety and Security

JACOBS PILLOW DANCE FESTIVAL INC • Becket, MA

1d • $105,000 - $115,000 • Onsite

About The Position

Jacob’s Pillow is a year-round center for dance and home to America’s longest-running international dance festival. Its 225-acre National Historic Landmark campus in Becket, Massachusetts, includes historic buildings, theaters, studios, administration facilities, housing and grounds. The Director of Facilities, Safety and Security oversees and maintains the campus physical plant and supports artistic programming, while developing a sustainable plan for the organization’s growth. The role is in person and year-round, with work peaking during the summer Festival and some nights, weekends and emergency on-call duties.

The Director leads Facilities staff and vendors, manages operating and capital budgets, oversees construction and maintenance, and ensures compliance with permits, inspections, building codes and safety requirements. The Director serves as the organization’s Accessibility Coordinator, leading a campus accessibility audit and multi-year improvement plan. The role also oversees campus access control, contributes to emergency planning, maintains facilities records and GIS information, advances sustainable practices, and works with departments across the organization to support staff, artists, students and audiences.

In the first year, the Director will lead the campus through a full Festival season, carry out the accessibility audit and establish a multi-year plan for the buildings and grounds. The Director supervises and develops direct reports, plans and hires seasonal crews, and participates in strategic planning and general operations. The position reports to the Chief Financial Officer.

Requirements

• Five or more years of senior-level facilities maintenance or related experience, including major construction projects.
• Knowledge of building trades, codes, and fire and safety regulations.
• General aptitude for tools, equipment and building infrastructure.
• Experience supervising, coaching and developing staff, including hourly and seasonal crews.
• Excellent project management and supervisory skills.
• Strong interpersonal and communication skills, including effective oral and written communication.
• Excellent customer service skills and outstanding attention to detail.
• Ability to solve problems strategically and tactically and use good judgment in decision-making.
• Effective time-management skills.
• Well-organized, self-motivated, goal-oriented and flexible.
• Ability to be on call for emergencies.
• Ability to occasionally lift and move equipment and materials up to 50 pounds; carts, equipment and team assistance are available.
• Comfort working at heights, such as on ladders and roofs.
• Ability to operate tools and equipment safely.
• Ability to stand for extended periods indoors and outdoors, year-round.
• Ability to work in indoor and outdoor conditions that may include noise, vibration, hazards and atmospheric conditions.

Nice To Haves

• Bachelor’s degree in Business Administration or a related field.
• Construction Supervisor’s or General Contractor License.
• OSHA certification, with OSHA 30 preferred, or willingness to complete OSHA 30 within six months of hire.
• Experience making buildings and public spaces accessible, including knowledge of ADA standards.
• Multilingual skills.
• Experience with heavy machinery such as a forklift, tractor or snow plow.

Responsibilities

• Direct and manage day-to-day Facilities work, staff and vendors, and develop systems for staff support.
• Create, manage and report on facilities budgets for annual operations and capital projects.
• Oversee major construction projects, including new buildings, amenities, studios and renovations.
• Ensure cost-effective use of human, physical and technical resources.
• Secure permits and inspections and ensure compliance with legal requirements, including fire suppression, building codes, water and waste management.
• Oversee building, renovation, maintenance, cleaning and repair of theaters, studios, administrative buildings, housing, grounds and support facilities.
• Procure and maintain facilities equipment and vehicles.
• Serve as the organization’s Accessibility Coordinator and lead contact for external patrons and organizations.
• Lead a campus accessibility audit and multi-year improvement plan, coordinating accessibility across venues, studios, housing, paths and parking.
• Partner with People & Culture on workplace accommodations and with Patron Services on audience access requests; advise on accessibility and service-animal questions in staff housing.
• Plan and evaluate the physical plant, coordinate accessibility measures, and execute repairs and maintenance projects.
• Maintain the GIS system containing information about buildings and infrastructure, maintenance history and needs.
• Plan and implement sustainable practices to reduce environmental impact.
• Collaborate with the Facilities, Safety & Security Administrator on emergency response strategies and lead the campus access control program.
• Maintain the OSHA injury and illness log (Form 300), post the annual summary (Form 300A), file it electronically when required, and partner with People & Culture on workers’ compensation reports.
• Document departmental procedures, infrastructure systems and building conditions for the department and senior management.
• Train staff on occupational safety procedures.
• Design, schedule and lead the Facilities after-hours emergency on-call rotation, and take shifts in it.
• Participate with department heads in strategic planning and general operations and management discussions.
• Provide staff support to the Facilities Committee of the Board of Trustees.
• Coach and develop direct reports by setting goals, holding check-ins, completing annual reviews and maintaining written records; address performance and conduct issues and involve People & Culture when further steps are needed.
• Plan seasonal staffing and hire, onboard and supervise seasonal custodial, grounds and housekeeping crews.
• Cross-train the team and document and share systems, vendor contacts and building knowledge.
• Take on related special projects as assigned.

Benefits

• Health, dental and vision insurance.
• Flexible Spending Account (FSA).
• 403(B) retirement plan with a 2% annual employer contribution.
• Paid time off.
• Life insurance.
• Short- and long-term disability.
• Employee Assistance Program.
• Short-term or relocation housing options may be available.
• Summer-only: three meals a day and free access to classes, performances, talks and studio usage.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed