DIRECTOR OF EXECUTIVE CONFERENCE SERVICES - Pipeli

Compass Group•Irvine, CA

4d•$130,000 - $140,000•Onsite

About The Position

Reporting directly to the District Manager, the Director of Executive Conference Services is responsible for overseeing the daily operations of a corporate conference center account. This leadership role requires exceptional communication skills, the ability to manage multiple priorities, and a proven success in team leadership and client relationship management. The Director ensures the consistent delivery of high-quality service standards across all locations.

Requirements

Exceptional communication skills
Ability to manage multiple priorities
Proven success in team leadership
Client relationship management
Conformity to the highest standards of personal integrity and ethical behavior
Superior quantitative, oral and written communications and problem-solving/strategizing skills
Previous experience managing a budget

Nice To Haves

Bachelor’s degree, hospitality preferred
Ten years events/conference center experience, preferably in a corporate environment
Desire to learn and grow with a top notch hospitality company

Responsibilities

Leads strategic direction for the account, ensuring operational excellence and a culture of elevated service across all touchpoints.
Cultivates strong relationships with the client, guests, and internal stakeholders, consistently delivering a personalized and high-touch experience.
Develops and empowers direct reports, fostering leadership and accountability to uphold premium service standards within their divisions.
Champions innovation and proactive problem-solving, driving continuous improvement and anticipating client needs.
Oversees all financial aspects of the account, including P&L management and budgeting, with a focus on operational efficiency and value delivery.
Manages daily operations with precision, ensuring consistency, attention to detail, and a seamless guest experience across all locations.