Director of Catering and Conference Services
About The Position
The Little Rock Marriott, a premier downtown convention hotel, is seeking a dynamic Director of Catering & Conference Services to drive catering sales, lead a high-performing team, and orchestrate unforgettable meetings, conferences, and social events. This role involves leading and inspiring a talented catering and conference services team, building and maintaining strong relationships with clients, planning and executing large-scale events, driving sales and revenue, managing budgets, and shaping catering strategies. The Director will also be responsible for recruiting, developing, and mentoring the team, setting clear goals, fostering collaboration, and ensuring compliance with company policies. The position is key to the downtown Little Rock convention scene, ensuring flawless and unforgettable events.
Requirements
- Bachelor's degree in Hospitality, Business, or related field or equivalent experience
- Extensive experience in catering and conference services management, preferably in a convention hotel
- Strong leadership and team management skills
- Excellent communication, negotiation, and interpersonal abilities
- Proven sales and business development acumen
- Detail-oriented with exceptional organizational skills
- Flexibility to work irregular hours and travel as needed
- Proficiency in event planning software and technology
Responsibilities
- Lead and inspire a talented catering and conference services team.
- Build and maintain strong relationships with corporate clients, planners, and partners.
- Plan and execute large-scale events, from menus and décor to room setups and VIP services.
- Collaborate with operations and culinary teams for seamless execution.
- Drive sales, revenue, and repeat business.
- Manage budgets and financial performance.
- Shape catering and conference strategies, including menus, pricing, and guest experiences.
- Recruit, develop, and mentor a high-performing catering and conference services team.
- Set clear goals, drive accountability, and foster a culture of collaboration and excellence.
- Coach and motivate team members to elevate client engagement, sales performance, and operational execution.
- Address employee issues professionally, ensuring compliance with company policies and local laws.
- Lead by example, promoting integrity, professionalism, and a guest-centric culture across the department.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
