Director of Catering and Conference Services
About The Position
The Little Rock Marriott, a premier downtown convention hotel, is seeking a dynamic Director of Catering & Conference Services to drive catering sales, lead a high-performing team, and orchestrate unforgettable meetings, conferences, and social events. This role involves leading and inspiring a talented catering and conference services team, building strong relationships with clients and partners, and planning and executing large-scale events. The position also focuses on driving sales, managing budgets, developing catering strategies, and recruiting, developing, and mentoring the team. The Director will set clear goals, foster a culture of collaboration and excellence, and address employee issues professionally, promoting integrity and a guest-centric culture. This is an opportunity to lead a top-tier team and deliver world-class events in a dynamic convention hotel.
Requirements
- Bachelor's degree in Hospitality, Business, or related field or equivalent experience
- Extensive experience in catering and conference services management, preferably in a convention hotel
- Strong leadership and team management skills
- Excellent communication, negotiation, and interpersonal abilities
- Proven sales and business development acumen
- Detail-oriented with exceptional organizational skills
- Flexibility to work irregular hours and travel as needed
- Proficiency in event planning software and technology
Responsibilities
- Lead and inspire a talented catering and conference services team.
- Build and maintain strong relationships with corporate clients, planners, and partners.
- Plan and execute large-scale events, from menus and décor to room setups and VIP services, collaborating with operations and culinary teams for seamless execution.
- Drive sales, revenue, and repeat business while managing budgets and financial performance.
- Shape catering and conference strategies, including menus, pricing, and guest experiences.
- Recruit, develop, and mentor a high-performing catering and conference services team.
- Set clear goals, drive accountability, and foster a culture of collaboration and excellence.
- Coach and motivate team members to elevate client engagement, sales performance, and operational execution.
- Address employee issues professionally, ensuring compliance with company policies and local laws.
- Lead by example, promoting integrity, professionalism, and a guest-centric culture across the department.
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What This Job Offers
Job Type
Full-time
Career Level
Director
