Director of Environmental Services

Sienna Senior Living

3d • Onsite

About The Position

The Director of Environmental Services leads the Housekeeping, Laundry, and Maintenance departments to ensure the community maintains high standards of cleanliness, safety, and functionality. This role is responsible for quality assurance, risk management, and regulatory compliance while creating a safe and welcoming environment for residents, team members, and visitors. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect. Reporting to the Executive Director, the Director of Environmental Services supports quality resident care by aligning environmental services operations with the organization’s vision, mission, and values.

Requirements

• Post-secondary degree or diploma; secondary education in environmental services or related field preferred.
• Minimum 2 years of managerial or supervisory experience.
• Joint Occupational Health & Safety Certification (or willingness to obtain).
• Proven experience managing environmental services, preferably in long-term care or healthcare.
• Knowledge of best practices in housekeeping, laundry, and maintenance.
• Strong operational and project management skills across multiple departments.
• Proficiency in Microsoft Office and facility management software.
• Must be legally eligible to work in Canada or have a valid work permit.
• All applicants must successfully pass the prescribed Vulnerable Sector Check.

Nice To Haves

• Infection Prevention & Control certification (IPAC Canada) and Ontario Fire Marshal Emergency Management Certification (or provincial equivalent) preferred.

Responsibilities

• Develop and maintain quality assurance and risk management programs to ensure compliance with legislative and organizational standards.
• Conduct audits, analyze results, and implement corrective actions to address risks and drive continuous improvement.
• Partner with the IPAC Lead to ensure adherence to infection prevention, safety, and health standards.
• Lead and coordinate Housekeeping, Laundry, and Maintenance teams to ensure efficient operations and compliance with provincial environmental cleaning standards.
• Oversee preventative maintenance programs for all building systems and equipment, including life safety and emergency systems.
• Liaise with external vendors to ensure contracted services are completed on time and within budget.
• Oversee the upkeep of the building, equipment, furnishings, and grounds to ensure a safe, clean, and functional environment.
• Manage preventative maintenance programs, electronic maintenance records, and compliance with manufacturer specifications and safety regulations, including Asbestos Management Plans.
• Ensure fire safety, emergency preparedness, and workplace safety compliance, including drills, inspections, and participation in Occupational Health & Safety initiatives.
• Coordinate external services such as grounds maintenance, waste management, and minor landscaping tasks.
• Develop and manage departmental budgets, oversee procurement, and ensure efficient use of resources.
• Approve expenditures, monitor variances, and implement corrective actions as needed.
• Lead, mentor, and schedule team members to maintain high standards, foster engagement, and ensure adequate coverage.
• Conduct performance evaluations, address workplace issues, and promote a positive, collaborative work environment.

Benefits

• A competitive salary and vacation package
• Health & Dental benefits program
• RRSP with employer match
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree