Director of Enterprise Program Delivery

Do it BestFort Wayne, IN
Onsite

About The Position

The Director of Enterprise Program Delivery is responsible for leading the Enterprise Program Management Office (EPMO) and the Business Analyst team, ensuring the successful, predictable delivery of enterprise initiatives, ranging from large, complex transformation programs to the smaller projects that collectively enable them. Reporting to the VP of the Office of the CIO, this role provides leadership, structure, and oversight to ensure projects and programs are delivered on time, on budget, and with clear executive visibility. Given the organization’s post-merger environment and extensive interdependencies across initiatives, this role is accountable for proactively identifying risks, constraints, and roadblocks, ensuring they are addressed and escalated early with proper transparency. A core expectation of the role is that senior leadership has continuous insight into delivery health and is never surprised by missed commitments, emerging risks, or execution challenges.

Requirements

  • A bachelor's degree in business administration, management, computer science, engineering, or a related field is often a minimum requirement.
  • Extensive experience (5-10 years) in project management roles, demonstrating a track record of successful project delivery. Experience should cover all aspects of project management, including initiation, planning, execution, monitoring, and closing.
  • Experience in leadership positions is crucial, as the role requires managing a team of project managers and working with senior stakeholders. This includes experience in strategic planning, resource allocation, team building, and performance management.

Nice To Haves

  • A Master of Business Administration (MBA) or a master's degree in project management, or a related field.
  • PMP, PgMP, or comparable enterprise delivery certification
  • Experience with post-merger integration and operational environments such as distribution, logistics, or warehousing
  • Prior PMO or EPMO leadership experience

Responsibilities

  • Ensuring that the projects and programs are aligned with the organization's strategic goals.
  • Overseeing the enterprise project portfolio that includes large, highly interdependent programs and smaller projects.
  • Assessing the organization's capacity to undertake and support projects and programs, and planning for future resource needs.
  • Developing and implementing performance measurement systems to track project and program performance against goals and objectives, including key performance indicators (KPIs), benchmarks, and dashboards.
  • Identifying, assessing, and mitigating risks across the project portfolio to minimize negative impacts on the organization. Escalating issues to senior leadership early and clearly, including impact assessment, recommended mitigation actions, and decisions required.
  • Establishing and enforcing project management standards, methodologies, and policies to ensure consistency and quality in project delivery. This includes setting up governance structures to oversee project and program management practices.
  • Aligning individual projects into coherent programs where appropriate, with clear sequencing, milestones, and dependency management.
  • Oversee budget forecasting, tracking, and variance management across the enterprise portfolio.
  • Ensuring effective communication with all stakeholders, including senior management, project teams, customers, and external partners. This involves reporting on project status, performance, risks, and issues.
  • Provide concise, accurate, and forward-looking executive reporting on schedule, budget, and risk, cross initiative dependencies, and emerging threats to delivery commitments. Partner with the VP of the Office of the CIO to ensure leadership has confidence in delivery plans and execution readiness.
  • Directly lead and manage Project Managers responsible for executing projects and programs across the enterprise.
  • Provide leadership oversight of the Business Analysis function through the Manager of Business Analysts.
  • Ensure Business Analysts support effective delivery by contributing to clear definition of scope, Improved upfront clarity for estimating and planning, and early identification of business impacts and constraints.
  • Establish expectations for planning rigor, execution discipline, schedule control, cost management, and issue escalation.
  • Ensure Project Managers actively manage day-to-day execution of individual projects, cross-project dependencies and conflicts, and risks.
  • Build a culture of accountability, transparency, and delivery ownership within the team of Project Managers.
  • Promote effective collaboration between Project Managers and Business Analysts to support realistic plans, reduce downstream rework, and maintain alignment between business intent and execution.
  • Ensure Business Analysis efforts remain aligned to delivery priorities.
  • Ensure leadership has confidence in delivery plans and execution readiness.

Benefits

  • career growth through one-on-one training
  • conferences
  • tuition assistance
  • mentoring
  • social events
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