Director of Enterprise Resilience

Health Care Service CorporationChicago, IL
$133,400 - $247,700

About The Position

The Director of Enterprise Resilience will be responsible for the strategic initiatives, implementation and governance of business resiliency and crisis management. This role will lead enterprise-wide resiliency initiatives, ensuring alignment with emerging risks and regulatory requirements.

Requirements

  • Bachelor’s degree and 10years of experience in Business Continuity and/or Crisis Management
  • 4 years of management experience
  • Ability to work with Executive Leadership to make quick decisions based on predefined decisions
  • Strong technical aptitude to manage through complex cybersecurity & privacy incidents that disrupt business operations
  • Understanding of Physical Security, Facilities, and Business Operations that may be disrupted due to weather issues, power outages, fires, etc.
  • Excellent communication skills
  • Experience with compliance-based tools and processes for standardization, centralization and automation (e.g. risk management, business continuity planning, crisis management incident response, communication solutions).
  • Experience with strategy development, analytics and research
  • Experience leading and mentoring staff or teams.
  • 6 years of leadership experience
  • Strong understanding of business continuity and crisis management
  • Ability to coach and collaborate with executive leadership
  • Strong data and information management to conduct business impact analysis
  • Understanding of suppliers and provider services

Nice To Haves

  • Extensive knowledge of Business Continuity practices
  • Experience in Crisis Management
  • Audit experience
  • Policy development and review
  • Industry certification (i.e. CISA, KPI (Metrics), HCISPP, Six Sigma
  • Health care industry experience
  • MBA

Responsibilities

  • Conducting business impact analysis and leading operations risk management in support of business resiliency and contingency planning
  • Participate in Mergers and Acquisitions to ensure business operations are not disrupted due to Integration activities
  • Develop training materials for a variety of audiences in support of the Business Continuity and Crisis Management Program
  • Leverage technology / tools to keep business continuity plans updated as HCSC evolves and enters into new lines of business
  • Develop technology solutions (out of network) to manage crisis situations during business and technology disruptions
  • Translating needs and initiatives into compelling business cases.
  • Conducting cost-benefit analyses to justify investments and ensure ROI.

Benefits

  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
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