Director of E-Commerce & Digital Product
About The Position
Margaux is a footwear brand founded in 2015 by Sarah Pierson and Alexa Buckley. The company creates a modern footwear wardrobe for women on the go, with shoes designed in New York and handmade in Spain. Reporting to the VP of Digital, the Director of E-Commerce & Digital Product will guide the day-to-day site operator and work with development, platform, and app partners. The role supports four businesses—DTC, wholesale, marketplace, and retail—that share one digital backbone. It is a foundation-building position, with the first year focused on helping establish structures that are still taking shape.
Requirements
- Proven ability to collaborate strategically with cross-functional partners to achieve shared business outcomes.
- Passion for digital brand experience and the customer journey.
- Deep, hands-on Shopify Plus experience or experience with a comparable enterprise platform, including themes, apps, and integrations.
- Experience owning onsite merchandising through seasonal launches and promotional periods while balancing commercial targets with brand and customer experience.
- A demonstrable CRO track record and fluency in the supporting technology stack.
- Experience directing internal or agency developers from business requirements through QA and release.
- Ability to bring order to an unstructured request environment by creating an intake or prioritization process that enables scale.
- Ability to set clear objectives and design strategies that inspire and align a team.
- Deep understanding of and commitment to the industry, with awareness of best practices and trends in technology and retail.
Responsibilities
- Build high-caliber site capabilities and customer-facing interactions that elevate overall user engagement.
- Track emerging technology trends and e-commerce innovation to identify new feature opportunities for the brand.
- Evaluate potential site updates by balancing technical effort against revenue and commercial impact.
- Turn high-priority roadmap concepts into polished, user-centric site enhancements.
- Track performance metrics against target KPIs and establish ongoing site optimizations based on quantitative data.
- Maintain standard operating procedures across full feature rollouts, from initial scoping to site deployment.
- Partner with cross-functional operations leads to streamline team workflows, align on organizational targets, and support internal growth.
- Define and execute product strategy, requirements, and release schedules aligned with overall business goals.
- Oversee compliance and accessibility, identifying the appropriate processes and partners.
- Support and develop day-to-day site operations and manage agency and vendor relationships, including scope, SLAs, budget, and performance.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Paid sick leave
- Employee discount on Margaux products
- Close-knit, mission-driven team culture
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
