Dir of Distribution

Bass Pro Shops•Wheeling, WV

About The Position

The Director of Distribution oversees day-to-day operations across the distribution center network, including retail divisions and direct fulfillment, and monitors budgets and expenses. The role participates in staffing plans for growth and leads the planning and execution of major operational projects. It develops strategic direction, goals, plans, and policies for its area of responsibility, sets broad objectives, and is accountable for overall results. The position exercises independent judgment and makes decisions on significant matters, including complex problem solving. The Director leads the Operations Manager and facility staff, establishes and implements long-term operational strategies, and coordinates with corporate departments and Human Resources. The role hires, trains, and reviews key staff; organizes facility meetings; maintains communication with Merchandising, Marketing, and the Contract Center; and ensures operating standards, production targets, and merchandise-receiving requirements are met. It also ensures compliance with the distribution center's C-TPAT procedures and coordinates monthly work sessions with other directors in the business unit. Travel is approximately 10%.

Requirements

Bachelor's degree required.
At least 7 years of experience.
Excellent computer skills.
Working knowledge of Manhattan Management Systems and Microsoft products, including Outlook, Word, Excel, Access, PowerPoint, and Project.
Excellent written and verbal communication skills.
Strong organization, prioritization, decision-making, problem-solving, and conflict-management skills.
Leadership ability to motivate, focus, and foster a team-oriented approach, with the ability to work hands-on.
Comfort and experience presenting to large groups.
Excellent project management skills.

Nice To Haves

3–5 years at a Director level or in a Senior Distribution Center Management position in retail distribution operations preferred.

Responsibilities

Direct the Operations Manager in coordinating, motivating, and directing staff, including holding regular manager-supervisor meetings to align on daily objectives.
Help establish and implement long-term strategies and objectives for an efficient, outfitter-friendly environment.
Communicate and coordinate with corporate departments to support company objectives and strategies.
Partner with Human Resources to address staff and outfitter issues.
Interview, hire, train, and review key staff members.
Organize and conduct regular facility meetings.
Maintain regular communication with Merchandising, Marketing, and the Contract Center to ensure merchandise and customer orders are processed according to business standards.
Clarify team objectives, answer questions, and foster a team approach to resolving issues, including facility-wide issues.
Ensure department operating standards are understood and maintained.
Monitor and report actual production levels against expected or budgeted levels as part of monthly staff reviews.
Direct the evaluation and communication with merchandise vendors to ensure merchandise arrives ready to process.
Ensure distribution center operations follow the Bass Pro Shops C-TPAT plan and procedures.
Prepare and facilitate monthly work sessions and similar meetings in coordination with other directors in the business unit.
Plan staffing for growth and lead the planning and execution of major operational projects.
Monitor distribution center budgets and expenses.
Perform other duties as assigned.