Director of Digital Workplace & Productivity

Sonic Healthcare USA • Dallas, TX

4d

About The Position

Sonic Healthcare USA is seeking a strategic and innovative Director of Digital Workplace & Productivity to lead the technologies and services that power the employee experience across the enterprise. This role is responsible for defining and executing the Digital Workplace strategy, overseeing end-user computing, Microsoft 365, collaboration platforms, enterprise SaaS applications, and emerging productivity technologies that enable employees to work efficiently, securely, and effectively.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
• 10+ years of progressive IT experience.
• 5+ years of leadership experience supporting workplace technologies and end-user services.
• Deep expertise in Microsoft 365, collaboration platforms, end-user computing, SaaS applications, and digital workplace strategy.
• Experience leading enterprise-wide technology transformation and adoption initiatives.
• Strong understanding of employee experience, change management, technology governance, and operational excellence.
• Experience managing large technology budgets and vendor relationships.

Nice To Haves

• Healthcare industry experience.
• Microsoft certifications.
• Experience with Microsoft Copilot, Power Platform, Digital Adoption Platforms, and SaaS governance programs.
• ITIL certification.
• Experience supporting large, geographically distributed organizations.

Responsibilities

• Develop and execute the enterprise Digital Workplace strategy and roadmap.
• Lead the delivery and optimization of employee productivity technologies, including Microsoft 365, Teams, SharePoint, OneDrive, Copilot, and other collaboration platforms.
• Oversee endpoint engineering, device lifecycle management, mobile technologies, virtual desktop environments, and endpoint security.
• Manage the enterprise SaaS portfolio, including governance, licensing, vendor management, and cost optimization.
• Drive adoption of AI, automation, and productivity tools, including Microsoft Copilot, Power Platform, Power Apps, and Power Automate.
• Partner with HR, Cybersecurity, Infrastructure, Enterprise Architecture, and business leaders to improve the digital employee experience.
• Establish service excellence through strong governance, support models, automation, knowledge management, and self-service capabilities.
• Ensure workplace technologies meet security, compliance, privacy, and regulatory requirements, including HIPAA standards.
• Manage multimillion-dollar budgets, technology investments, software licensing, and strategic vendor relationships.
• Lead and develop high-performing teams while fostering a culture of innovation, continuous improvement, and customer service.

Benefits

• Great Place to Work certified employer
• supportive and inclusive environment
• teamwork and innovation

What This Job Offers

• Job Type: Full-time
• Career Level: Director