Digital Workplace Engineer II

Ben E. Keith•Fort Worth, TX

About The Position

Digital Workplace Engineer II Transform the Employee Experience Through Technology Who We Are For more than 120 years, Ben E. Keith has served customers and communities as one of the nation’s leading distributors of foodservice products and premium beverages. Our success is built on exceptional people, strong relationships, and a commitment to service and innovation. Our Digital Workplace team uses Microsoft 365, Microsoft Copilot, and other modern technologies to create a connected, productive employee experience and help thousands of employees work smarter. Why This Opportunity Stands Out This highly visible role is for a relationship builder, storyteller, trainer, and technology advocate. You will combine technical expertise with energy, curiosity, creativity, and personality to make technology approachable, engaging, and useful. If you enjoy presenting, leading workshops, helping others learn, and bringing your authentic self to work, you will fit right in. Help lead Microsoft Copilot and AI adoption across the enterprise Shape how employees use technology, collaborate, and learn Combine engineering, training, communications, and change leadership Partner with business leaders on high-impact, enterprise-wide initiatives Join a stable, growing company with meaningful career opportunities Work with a collaborative team that values ideas, celebrates success, and enjoys having fun

Requirements

Bachelor’s degree in Information Technology, Business, Communications, Education, or a related field, or equivalent experience
Five or more years of experience supporting enterprise workplace technologies
Hands-on experience with Microsoft 365 technologies, including Teams, SharePoint Online, OneDrive, Exchange Online, Microsoft Copilot, Intune, and Power Platform
Experience delivering end-user training and technology enablement programs
Strong written, verbal, presentation, facilitation, and interpersonal skills
Ability to explain technical concepts to non-technical audiences
Experience leading projects and collaborating across multiple teams

Nice To Haves

Microsoft certifications related to Microsoft 365, Modern Work, Copilot, Teams, or SharePoint
Experience with instructional design, adult learning, or multimedia learning content
Experience supporting organizational change management initiatives
Experience developing adoption metrics, reporting, and analytics
Experience supporting AI, automation, or digital transformation programs

Responsibilities

Lead adoption initiatives for Microsoft 365, Copilot, Teams, SharePoint, OneDrive, Intune, and Power Platform solutions
Design and deliver instructor-led, virtual, and on-demand training for employees with varying technical skill levels
Create practical learning resources, including job aids, videos, tutorials, and knowledge articles
Develop communication and change strategies that support technology launches and enhancements
Partner with business leaders to identify opportunities, gather feedback, and improve the employee technology experience
Analyze adoption, engagement, and training metrics to measure impact and recommend improvements
Support Microsoft 365 administration, implementations, escalated issues, documentation, governance, and operational initiatives
Collaborate with IT, HR, Corporate Communications, and business teams to advance digital transformation
Explore and apply AI and emerging technologies to transform how training is designed, created, delivered, maintained, and personalized, with a focus on making learning more scalable, engaging, and effective.
Leverage AI to improve knowledge management and self-service support, including identifying opportunities to make information easier for employees to find, understand, and apply.
Continuously evaluate how AI can improve employee adoption, reinforce learning, and help employees build confidence and proficiency with new technologies.