Director of Digital Experience & Engagement

University of North Carolina School of the Arts • Salem, NC

1d

About The Position

This role focuses on leading digital strategy and engagement within a complex organization, likely in higher education or a similar sector. The Director will oversee digital communications, manage campaigns for various audiences, and handle urgent communications across digital channels.

Requirements

• Bachelor’s degree in a discipline related to the area of assignment, or equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Nice To Haves

• Seven or more years of progressively responsible digital communications experience, including at least two years of formal staff supervision.
• Experience leading digital strategy and governance in higher education, the arts, a public institution, or another complex, decentralized organization.
• Experience working within enterprise content management environments; information architecture; usability testing; HTML and CSS; accessibility practices; GA4; SEO; and digital workflow tools.
• Experience planning and evaluating integrated campaigns serving multiple audiences, including prospective students, patrons, alumni, donors, and internal stakeholders.
• Experience supporting urgent, issues-management, or crisis communications across social and web channels.

What This Job Offers

• Job Type: Full-time
• Career Level: Director