Director, Digital Experience

Aspen Technology•Bedford, MA

23h•$170,000 - $191,250

About The Position

The Director, Digital Experience is a pivotal leadership role within Marketing Operations responsible for defining and executing the strategy to maximize the impact of AspenTech's digital channels. This individual will own the end-to-end website experience for both customers and prospective customers, driving significant enhancements in brand awareness, conversions, and lead generation. This role requires a strategic thinker who can translate business objectives into compelling digital experiences and measurable outcomes.

Requirements

Bachelor's degree in Marketing, Business, Communications, Digital Media, or a related field.
10+ years of progressive experience in digital marketing, web strategy, or digital experience management, with at least 3-5 years in a team leadership or management role.
History of large website deployments, working in complex environments with both internal and external agencies and resources
Proven ability to partner with key stakeholders, at all levels within the organization, and become a trusted resource for guiding the organizations strategy on digital experiences
Track record of successfully owning and optimizing complex website ecosystems to drive measurable business outcomes (e.g., increased traffic, conversions, lead quality, brand engagement).
Demonstrated ability to develop and execute digital strategies that align with broader business goals.
Experience leading and developing high-performing teams.
Strong understanding of web analytics, A/B testing, SEO principles, and content management systems (CMS).
Experience working in a B2B environment, preferably within the industrial, software, or AI/technology sectors.
Demonstrated ability to partner effectively with IT/Technology teams and external agencies.
Exceptional strategic thinking and problem-solving abilities.
Strong leadership, team-building, and mentorship skills.
Excellent verbal and written communication, presentation, and interpersonal skills.
Highly analytical and data-driven with the ability to translate insights into actionable strategies.
Proven ability to manage multiple projects simultaneously in a fast-paced environment.
Strong stakeholder management and cross-functional collaboration skills.
Curiosity and a passion for digital innovation and user experience.

Nice To Haves

Master's degree is a plus.

Responsibilities

Champion, build and execute a comprehensive digital experience strategy across AspenTech's corporate website, related websites, and portals.
Own the overall website experience, ensuring it is cohesive, engaging, and optimized for user journeys and business outcomes.
Drive the evolution of our digital presence to elevate the AspenTech brand in the AI innovation space within the industrial market.
Lead, mentor, and manage a dedicated web team focused on digital experience.
Foster a collaborative and high-performing team environment focused on digital excellence.
Responsible for achieving measurable improvements in brand awareness, conversion rates, and lead generation through digital channels.
Establish and manage a powerful conversion engine, optimizing digital touchpoints for maximum impact.
Utilize data and analytics to identify opportunities, measure performance, and drive continuous optimization of digital experiences.
Serve as a critical partner to the Technology Organization, ensuring alignment between digital experience strategy and underlying technology infrastructure.
Collaborate closely with Product Marketing, Corporate Marketing and other key stakeholders to integrate digital efforts with broader marketing and business objectives.
Stay abreast of industry trends, emerging technologies, and best practices in digital experience, web design, and digital marketing.
Champion innovation within the digital space to continually enhance user experience and drive competitive advantage.