Director, Demand Planning

Medical University of South Carolina • North Charleston, SC

6d • Onsite

About The Position

The Director of Demand Planning consolidates enterprise-wide forecasting, demand planning, supply distribution strategy, and supply disruption mitigation for the MUSC Health network under one accountable leader. Based at the MUSC Health Consolidated Service Center (CSC), the role operates under limited supervision and owns the statistical demand signal that informs purchasing, stocking locations, and product distribution across hospitals, ambulatory facilities, and clinics.

Using Tecsys Supply Chain Planning and related data-driven systems, the Director builds and governs forecasting models, planning parameters, and inventory strategy to balance clinical service requirements with supplier shortages, allocation events, and market volatility. The Director is the enterprise authority on coverage during supply disruptions, quantifies exposure, directs substitution and conservation strategies with Value Analysis and clinical leadership, and escalates evidence to support action before clinical impact.

The role supports product standardization by quantifying the demand, inventory, and financial effects of standardization and conversion initiatives, sequencing their execution, and turning clinical variation into a governed, forecastable catalog. The Director leads the demand planning team and advances the CSC’s role as a strategic value center for MUSC Health.

Requirements

• Bachelor’s degree from an accredited college or university in supply chain management, business administration, industrial engineering, analytics, or a similar field.
• At least 7 years of progressive supply chain experience with direct accountability for demand planning, forecasting, or inventory planning.
• At least 3 years in a leadership or people-management role.
• Demonstrated experience with an advanced planning system or demand planning platform such as Tecsys Supply Chain Planning, SAP IBP, Kinaxis, Blue Yonder, or equivalent.
• Excellent interpersonal, verbal, and written communication skills.
• Computer and internet skills, including Microsoft Office products; advanced Excel skills are required.
• Command of statistical forecasting methods, inventory theory, and planning parameter design, including safety stock, reorder point, lead-time offset, and days on hand.
• Working knowledge of item master and master data governance, unit-of-measure discipline, and perpetual inventory practice.
• Ability to understand and report on general business financial concepts, including inventory investment and working capital.
• Ability to translate quantitative analysis into executive-level recommendations and influence clinical and financial stakeholders without direct authority.
• Strong client relations, fact-finding, analytical, project management, presentation, and communication skills.
• Ability to respond to project demands and meet deadlines under minimal supervision.
• Professionalism, poise under pressure, positive attitude, high energy, and a team orientation.

Nice To Haves

• Master’s degree.
• Tecsys experience.
• Workday experience.
• Healthcare or multi-site network experience.
• APICS/ASCM certification such as CPIM, CSCP, or CTSC.
• SQL, Power BI, or equivalent analytical tooling.

Responsibilities

• Own the enterprise statistical demand signal that informs purchasing, stocking, and distribution across MUSC Health hospitals, ambulatory facilities, and clinics.
• Build and govern forecasting models, planning parameters, and inventory strategy using Tecsys Supply Chain Planning and related data-driven systems.
• Balance clinical service line requirements against supplier shortages, allocation events, and market volatility.
• Quantify supply disruption exposure and direct substitution and conservation strategies in partnership with Value Analysis and clinical leadership.
• Escalate evidence-based assessments so leaders can act before clinical impact.
• Quantify the demand, inventory, and financial impact of product standardization and conversion initiatives, sequence their execution, and support a governed, forecastable catalog.
• Lead the demand planning team.
• Advance the CSC’s mandate to operate as a strategic value center for MUSC Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Director