Director, Demand Planning

Medical University of South Carolina • North Charleston, SC

5d • Onsite

About The Position

The Director of Demand Planning consolidates enterprise-wide forecasting, demand planning, supply distribution strategy, and supply disruption mitigation for the MUSC Health network under a single accountable leader. Based at the MUSC Health Consolidated Service Center (CSC), the role owns the statistical demand signal that determines what MUSC purchases, where product is stocked, and how it is distributed to hospitals, ambulatory facilities, and clinics.

Using Tecsys Supply Chain Planning and related data-driven systems, the Director builds and governs forecasting models, planning parameters, and inventory strategy to balance clinical service line requirements against supplier shortages, allocation events, and market volatility. The Director serves as the enterprise authority on coverage position during supply disruptions, quantifies exposure, directs substitution and conservation strategy with Value Analysis and clinical leadership, and escalates evidence to support action before clinical impact.

Demand Planning also enables product standardization across MUSC hospitals and clinics. The Director quantifies the demand, inventory, and financial impact of standardization and conversion initiatives, sequences their execution, and turns clinical variation into a governed, forecastable catalog. The Director leads the demand planning team and advances the CSC's role as a strategic value center for MUSC Health.

Requirements

• Bachelor’s degree from an accredited college or university in supply chain management, business administration, industrial engineering, analytics, or a similar field.
• At least 7 years of progressive supply chain experience with direct accountability for demand planning, forecasting, or inventory planning.
• At least 3 years in a leadership or people-management role.
• Experience with an advanced planning system or demand planning platform, such as Tecsys Supply Chain Planning, SAP IBP, Kinaxis, Blue Yonder, or equivalent.
• Excellent interpersonal, verbal, and written communication skills.
• Computer and internet skills, including Microsoft Office products; advanced Excel is required.
• Command of statistical forecasting methods, inventory theory, and planning parameter design, including safety stock, reorder point, lead time offset, and days on hand.
• Working knowledge of item master and master data governance, unit of measure discipline, and perpetual inventory practice.
• Ability to understand and report on general business financial concepts, including inventory investment and working capital.
• Ability to translate quantitative analysis into executive-level recommendations and influence clinical and financial stakeholders without direct authority.
• Strong client relations, fact-finding, analytical, project management, presentation, and communication skills.
• Ability to respond to project demands and meet deadlines under minimal supervision.
• Professionalism, poise under pressure, positive attitude, high energy, and team orientation.

Nice To Haves

• Master’s degree.
• Experience with Tecsys, Workday, or healthcare or multi-site network environments.
• APICS/ASCM certification such as CPIM, CSCP, or CTSC.
• SQL, Power BI, or equivalent analytical tooling.

Responsibilities

• Own enterprise-wide forecasting, demand planning, supply distribution strategy, and supply disruption mitigation for the MUSC Health network.
• Own the statistical demand signal used to determine purchasing, product stocking locations, and distribution across hospitals, ambulatory facilities, and clinics.
• Build and govern forecasting models, planning parameters, and inventory strategy using Tecsys Supply Chain Planning and related data-driven systems.
• Balance clinical service line requirements against supplier shortages, allocation events, and market volatility.
• Quantify supply exposure during disruptions and direct substitution and conservation strategy in partnership with Value Analysis and clinical leadership.
• Escalate evidence and recommendations to leadership in advance of potential clinical impact.
• Quantify the demand, inventory, and financial impact of product standardization and conversion initiatives; sequence their execution.
• Convert clinical variation into a governed, forecastable catalog.
• Lead the demand planning team and advance the CSC as a strategic value center for MUSC Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Director