Director of Crypto Operations

Robinhood • New York, NY

1d • $230,000 - $270,000 • Onsite

About The Position

Robinhood is building an elite team to address significant financial problems using frontier technologies. They are seeking bold thinkers and problem-solvers who are motivated to make an impact. Robinhood is described as a place for ambitious individuals to do their best work, characterized by a high-performing, fast-moving team with ethics at its core. The Crypto Operations team is responsible for delivering a reliable customer experience and managing operational risk across Robinhood's crypto products, including settlement, custody, and account services. The Director of Crypto Operations will lead end-to-end settlement and money movement processes for Robinhood's crypto entities, oversee daily fiat and crypto operations, manage counterparty relationships, ensure appropriate wallet balances and reconciliation, lead a team of managers and operations specialists, improve workflows, and support audits and regulatory inquiries. The role also involves introducing automation and tooling to enhance settlement speed, reconciliation accuracy, and operational scale. This position is based in the New York, NY office and requires in-person attendance five days a week, emphasizing the company's belief in the power of in-person work for progress, innovation, and community building.

Requirements

• 6+ years of experience in crypto operations, including settlement, custody, and money movement in an institutional setting
• 5+ years of experience managing and developing teams, with a track record of supporting team performance and growth
• Strong knowledge of cryptocurrency markets, exchanges, and on-chain transactions
• Familiarity with global fiat payment systems and associated operational controls
• Experience supporting audits and regulatory reviews, with a clear understanding of risk management and compliance requirements

Responsibilities

• Oversee daily fiat and crypto settlement processes with market makers, liquidity providers, and exchanges across multiple entities
• Oversee wallet rebalancing, custody reconciliation, and liquidity thresholds to ensure accurate and timely operations
• Lead, coach, and develop an org of operations managers and specialists responsible for settlement, money movement, and account servicing activities
• Improve operational workflows by identifying inefficiencies and implementing scalable solutions, including automation tools
• Work with partners across trading operations, treasury, risk, engineering, and compliance to support secure and consistent operations

Benefits

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed