Director of Counseling Services

UMBC • Baltimore, MD

3d • $135,000 - $155,000 • Hybrid

About The Position

The Director of Counseling Services at UMBC leads and manages student mental health services, balancing clinical care with administrative oversight. The role fosters a student-centered, therapeutic environment and integrates clinical care, wellness initiatives, and digital resources into a holistic support system. The Director collaborates with Medical Services, Health Promotion, and the Front Desk Coordinator to coordinate care and improve access through digital tools.

The Director supervises and develops counseling staff, maintains an active clinical caseload, oversees daily operations and crisis response, and collaborates with campus partners on student concerns and mental health initiatives. The position also uses service data, student feedback, and outcomes to improve services, helps align budget and resources with service priorities, and ensures care meets professional, ethical, legal, and university standards while responding to the needs of a diverse student community.

Requirements

• Licensed to practice as a psychologist, licensed professional counselor (LPC), licensed clinical social worker (LCSW), or equivalent.
• At least 5 years of counseling experience and at least 5 years in a leadership or supervisory role.
• Experience maintaining a clinical caseload while overseeing a mental health team or department.
• Experience integrating digital health resources, such as telehealth, online mental health tools, or wellness apps, into service delivery.
• Experience creating and participating in an on-call rotation.
• Strong understanding of college students’ mental health needs, including anxiety, depression, substance use, and academic stress.
• Strong organizational, interpersonal, and communication skills, with the ability to collaborate across campus and engage diverse student populations.
• Experience with Point and Click.

Nice To Haves

• Experience in higher education counseling services or student affairs.
• Background in program evaluation, data analysis, and outcomes measurement.
• Familiarity with emerging digital mental health tools and online service delivery models.
• Demonstrated ability to manage crisis situations and provide direct intervention and support.
• Proven ability to motivate and support a diverse team of mental health professionals and foster a collaborative, inclusive, high-performing work environment that promotes staff development and well-being.
• Student-centered approach to mental health care and commitment to creating a supportive, flexible, and accessible environment.
• Strong ethical commitment to confidentiality, professional standards, and a welcoming therapeutic environment.
• Ability to work across departments and engage students, faculty, and staff in mental health initiatives.
• Adaptability and resilience in managing competing priorities and responding to the dynamic needs of the student population.
• Strong leadership and mentorship skills to guide and support a team of mental health professionals.

Responsibilities

• Provide clinical and administrative leadership for student mental health services and foster a welcoming, student-centered environment.
• Supervise and mentor counseling staff, promote professional growth, and build a collaborative work environment that values staff expertise and well-being.
• Maintain an active caseload and provide individual counseling, group therapy, and crisis intervention.
• Oversee scheduling, case management, and crisis response; establish clear procedures, effective coordination, and timely access to services.
• Coordinate care with Medical Services, Health Promotion, and the Front Desk Coordinator within Retriever Integrated Health.
• Consult with faculty, staff, student organizations, and campus partners on student concerns and mental health initiatives.
• Participate in the Behavioral Intervention Team to support coordinated responses to students in distress.
• Integrate telehealth and other digital mental health resources into care, and lead outreach efforts to reduce stigma, build awareness, and encourage students to seek support.
• Use service data, student feedback, and outcomes to identify needs and improve care.
• Partner with business staff to manage the budget and align resources with service priorities.
• Ensure services follow professional, ethical, legal, and university requirements, maintain confidentiality, and respond to the needs of a diverse student community.

Benefits

• Competitive compensation; salary range of $135,000–$155,000 depending on qualifications and experience.
• More than four weeks of vacation for regular full-time roles.
• Generous leave, including 22 days of annual leave, 15 days of sick leave, 15 holidays, and 3 personal days.
• Tuition remission for 8 credit hours per semester.
• Tuition remission at UMBC for eligible dependents after two years of full-time employment.
• Life and disability insurance.
• Retirement plans, including the choice of joining the pension plan.
• Professional development opportunities.
• Wellness opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed