Director Of Coordination

Mai Placement • Brooklyn, NY

12h • Onsite

About The Position

A healthcare organization is seeking a Director of Coordination to oversee daily coordination operations, including scheduling, service coverage, team performance, and issue resolution. This role requires a strong, hands-on leader who is resourceful, solutions-oriented, and an excellent communicator.

Requirements

• Management experience in home care, health insurance, healthcare, or a related field
• Strong leadership, communication, and problem-solving skills
• Self-motivated, resourceful, and able to take ownership
• Comfortable managing high-volume operations and competing priorities

Nice To Haves

• Home care experience strongly preferred
• Knowledge of home care regulations and Medicaid is a plus

Responsibilities

• Oversee daily coordination, scheduling, and service coverage
• Lead and develop coordination staff while driving accountability and performance
• Resolve escalated caregiver, client, scheduling, and coverage issues
• Improve workflows and operational efficiency
• Monitor missed visits, overtime, documentation, and other key operational metrics
• Ensure compliance with agency standards and applicable regulations
• Collaborate across departments to improve service delivery
• Support incident reporting, audits, investigations, and corrective actions as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed