Director of Compliance

Luminary Hospice•Dallas, IN

25d

About The Position

The Director of Compliance leads Luminary Hospice’s enterprise-wide compliance program, developing and strengthening the systems, processes, and controls that support integrity and adherence to federal, state, and accreditation requirements. In partnership with the Chief People Officer and Operations, this leader promotes accountability, transparency, and proactive risk mitigation. The role oversees compliance operations, internal audits, regulatory readiness, and policy governance across the agency. The Director advises senior leadership on compliance trends, vulnerabilities, and corrective action; maintains readiness for regulatory and accreditation surveys; and oversees audits, investigations, training, policy updates, and issue resolution. The role also develops compliance reporting and dashboards and directly leads compliance-related personnel. Other duties may be assigned by the Chief People Officer.

Requirements

At least 5 years of leadership experience in healthcare compliance.
Strong knowledge of hospice regulations.
Demonstrated ability to lead compliance programs, conduct investigations, and manage regulatory interactions.
Strong communication, analytical, and interpersonal skills, with the ability to influence and partner across functions.
Must be a licensed driver with an insured automobile, in accordance with state and organizational requirements.
Knowledge of Medicare regulations, state licensure rules, CHAP standards, HIPAA, and best practices in compliance program effectiveness.

Nice To Haves

Bachelor’s degree in compliance or a related field preferred.
CHC (Certified in Healthcare Compliance) or a related certification strongly preferred.

Responsibilities

Lead the development, execution, and evaluation of the organization’s comprehensive compliance program.
Identify regulatory, operational, and clinical risks and develop mitigation plans aligned with the organization’s mission, ethics, and standards.
Ensure compliance with Medicare Conditions of Participation, state hospice regulations, CHAP standards, HIPAA, and other applicable laws and policies.
Advise senior leadership on compliance trends, potential vulnerabilities, and required corrective action.
Maintain organizational survey readiness and lead preparation for state, federal, and accreditation surveys.
Oversee timely and accurate responses to audits, investigations, and external inquiries.
Conduct ongoing internal audits, including medical record reviews, billing compliance checks, and operational assessments.
Develop, review, and update organizational policies and procedures to reflect current regulatory requirements and best practices.
Ensure policies are communicated effectively and consistently throughout the organization.
Partner with leaders to evaluate operational practices for compliance alignment and identify improvement opportunities.
Design and oversee compliance training programs for employees, contractors, and leaders.
Coach and guide operational and clinical leaders on ethical decision-making and compliance expectations.
Manage intake, triage, investigation, and resolution of compliance concerns, complaints, and incidents.
Collaborate with HR, Clinical Services, Quality, and other departments to address issues promptly and thoroughly.
Monitor corrective action plans for effectiveness and sustainable improvement.
Develop dashboards and reporting mechanisms that provide leadership with actionable compliance insights.
Present routine compliance reports to senior leadership, highlighting risks, trends, and emerging concerns.
Directly lead compliance-related personnel, set expectations, evaluate performance, and support professional growth.
Perform other duties as assigned by the Chief People Officer.