Director of Compliance

Surge Professional•Columbus, OH

13h•Onsite

About The Position

The Director of Compliance leads and strengthens compliance programs across a growing, multi-state staffing organization. The role develops, implements, and monitors policies, procedures, controls, and training to support compliance with employment regulations, client requirements, contractual obligations, and internal standards. It advises executive leadership and partners with Human Resources, Operations, Risk Management, Safety, Payroll, Legal, and branch leadership. The position focuses on compliance for temporary and contingent workers, high-volume hiring, client worksites, wage-and-hour practices, co-employment and joint-employer risk, mandated leave, worker classification, and staffing-specific regulatory obligations. It interprets regulations, identifies organizational risks, and builds practical processes that support compliance and operational growth. The role is based in-office in Columbus, Ohio, reports to the General Counsel, and travels to branch and client locations as needed.

Requirements

Bachelor's degree in human resources, Business Administration, Legal Studies, Risk Management, or a related field.
Seven or more years of progressive experience in compliance, employment law, human resources, risk management, regulatory affairs, or a related discipline.
Experience supporting a multi-state, multi-location organization.
Ability to interpret complex regulations and translate them into clear, workable operational guidance.
Excellent written, verbal, presentation, and relationship-management skills.
Proficiency with Microsoft Office and HR, payroll, compliance, document-management, or applicant-tracking systems.
Ability to travel to branch and client locations as business needs require.

Nice To Haves

Advanced degree or relevant professional certification.
Experience in staffing, workforce solutions, temporary labor, light industrial, manufacturing, logistics, or another high-volume employment environment.

Responsibilities

Develop, implement, and oversee the enterprise-wide compliance strategy, policies, procedures, and internal controls.
Monitor changes in federal, state, and local employment laws and assess their impact on departments, branches, client accounts, and temporary employees.
Ensure compliance with applicable employment laws and maintain a comprehensive calendar of filings, audits, policy reviews, training, license renewals, reporting deadlines, and recurring obligations.
Provide executive leadership with compliance updates, trend reporting, and risk assessments.
Oversee compliance programs for temporary, contingent, contract, and direct-hire staffing operations, including onboarding, classification, pay, assignments, and employee support.
Establish practices that address co-employment and joint-employer risks and clarify responsibilities among the company, clients, and assigned employees.
Guide the supervision, direction, performance management, discipline, and termination of temporary employees.
Monitor compliance with temporary-worker laws, including assignment notices, pay transparency, wage notices, recordkeeping, and reporting requirements.
Oversee compliance with wage-and-hour rules, including minimum wage, overtime, timekeeping, breaks, reporting time, travel time, final pay, pay frequency, and deductions.
Partner with Payroll, Human Resources, and Operations to review and resolve pay-practice concerns; monitor mandated leave, scheduling, and employee-benefit requirements across states.
Oversee Form I-9 and E-Verify compliance and procedures for completing, correcting, retaining, and auditing employment-eligibility records.
Oversee background checks, drug screenings, motor-vehicle reports, occupational testing, and other pre-employment requirements, ensuring screening practices comply with applicable laws and are consistently documented.
Review client contracts, service agreements, job orders, and assignment requirements for compliance obligations and organizational risks.
Establish processes to confirm temporary employees meet client-specific qualifications, certifications, training, screening, and documentation requirements before assignments begin.
Partner with Legal, Sales, Operations, and Risk Management on contract provisions and regulatory responsibilities, and guide assignment changes, worksite transfers, timekeeping, attendance, performance issues, investigations, and assignment terminations.
Monitor applicable compliance requirements for government contracts, regulated industries, and client-specific workforce programs.
Partner with Safety and Risk Management to define and document workplace-safety responsibilities between the company and its clients.
Establish processes to review client worksites, identify assignment hazards, confirm personal protective equipment, and communicate safety expectations.
Monitor safety orientation, job-specific training, incident reporting, OSHA records, return-to-work programs, and corrective actions; support investigations of incidents, injuries, workers' compensation matters, claims trends, and worksite concerns.
Escalate and address assignments, worksites, or job responsibilities that create unacceptable compliance or safety risks.
Develop and manage a risk-based audit program for corporate departments, branches, employee files, client accounts, payroll, hiring documentation, training records, and assignment requirements.
Conduct recurring branch audits and set standards for documenting findings, assigning corrective actions, monitoring completion, and escalating unresolved issues.
Identify compliance vulnerabilities and develop corrective-action and risk-mitigation plans.
Support and lead investigations involving complaints, policy violations, discrimination or harassment allegations, wage concerns, workplace incidents, client complaints, and regulatory issues.
Maintain accurate and confidential documentation of policies, audits, investigations, training, corrective actions, and regulatory matters.
Serve as a primary point of contact for government inquiries, agency charges, audits, subpoenas, and other compliance requests; collaborate with legal counsel and specialized advisors as needed.
Develop and update compliance policies, standard operating procedures, tools, and reference materials.
Create and deliver compliance training for corporate employees, field leadership, branch teams, recruiters, sales professionals, and other applicable employees; track completion and refresh training as required.
Translate regulatory and contractual requirements into clear, practical processes.
Lead, coach, and develop compliance team members; establish departmental goals, priorities, service expectations, and performance measures.
Build relationships across executive leadership, corporate departments, branches, clients, and operational stakeholders, and provide timely, practical guidance.
Balance risk mitigation with operational needs, client commitments, and growth objectives; foster proactive identification and resolution of concerns and accountability across a decentralized, multi-state branch network.