Director of Community Relations (Sales and Marketing) [management]

Senior Living ResidencesMilford, MA
$75,000 - $85,000Onsite

About The Position

Cornerstone at Milford, an assisted living and memory support community, is seeking an experienced and self-motivated Director of Community Relations. This role is responsible for all sales and outreach activities to achieve and exceed sales and move-in goals, continuously maximizing occupancy. The Director of Community Relations develops meaningful relationships with residents, families, and community partners, plans and conducts presentations showcasing services and innovative programs, and ensures a smooth transition for new residents throughout the sales/move-in process. The ideal candidate will position themselves and Cornerstone at Milford as a leader in the Assisted Living industry, educating the community on the aging process and enabling families to find a supportive home environment focused on resident quality of life.

Requirements

  • Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.
  • Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.
  • Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.
  • Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.
  • Must use technology to do jobs and communicate with residents, families and coworkers.
  • Knowledge of Alzheimer’s Disease, related dementias, and behavior management techniques.
  • A sincere desire to work with cognitively impaired residents.
  • Committed to SLR’s Right Values, the ethical principles that guide SLR and the Community.

Nice To Haves

  • Experience in sales and outreach within the senior care industry.
  • Experience in developing and executing sales strategies.
  • Familiarity with assisted living and memory support services.

Responsibilities

  • Responsible for all sales and outreach activities and results necessary to achieve and exceed the community’s sales and move-in goals, continuously maximizing occupancy.
  • Develops meaningful relationships with residents, families, and community partners.
  • Plans and conducts presentations showcasing our services and innovative programs.
  • Ensures a smooth transition for new residents throughout the entire sales/move-in process.
  • Positions themselves and Cornerstone at Milford as a leader in the Assisted Living industry.
  • Educates the greater community on the aging process.
  • Enables families to find a supportive home environment that focuses on Resident Quality of Life.

Benefits

  • Paid time off
  • Holiday pay
  • Health insurance through Blue Cross Blue Shield
  • Dental insurance
  • Vision insurance
  • Disability coverage
  • Complimentary life insurance
  • Pre-tax retirement savings plan with a company match
  • DEI Initiatives
  • Generous bonus program for referring associates and/or residents
  • Retail discounts (cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more)
  • Health Reimbursement Account (HRA)
  • Flexible Spending Accounts (FSA)
  • Nationwide tuition rewards program
  • Free meal during scheduled shift
  • Extensive professional development and education programs
  • Opportunity to become a Certified Dementia Practitioner
  • Commuter Benefits (pre-tax savings on public transportation passes and parking)
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