Director of Community Relations (Sales and Marketing) [management]
About The Position
Concord Park, an assisted living community in Concord, is acclaimed for its forward-thinking, pace-setting innovations in the area of senior care. The community has an award-winning Brain Healthy Cooking Program and a Dementia Friendly Communities Initiative. Concord Park has an exceptional reputation for providing quality care, creating innovative programs, and maintaining high industry standards. The associates' commitment to the “Right Values” philosophy is central to the community's excellence, respect, and trustworthiness in the senior housing industry. Working in assisted living requires compassion and integrity, and successful associates view their role as an opportunity to make a real difference in the lives of seniors. The company has been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today. Concord Park is seeking an experienced and self-motivated Director of Community Relations to be responsible for all sales and outreach activities to achieve and exceed sales and move-in goals, continuously maximizing occupancy. The Director of Community Relations will develop meaningful relationships with residents, families, and community partners, plan and conduct presentations showcasing services and innovative programs, and ensure a smooth transition for new residents throughout the sales/move-in process. The ideal candidate will position themselves and Concord Park as a leader in the Assisted Living industry, educating the community on the aging process and enabling families to find a supportive home environment focused on Resident Quality of Life.
Requirements
- Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.
- Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.
- Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.
- Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.
- Must be comfortable with technology, as it is used to perform job duties and communicate with residents, families, and coworkers.
- Knowledge of Alzheimer’s Disease, related dementias, and behavior management techniques.
- A sincere desire to work with cognitively impaired residents.
- Committed to SLR’s Right Values, the ethical principles that guide SLR and the Community.
Responsibilities
- Responsible for all sales and outreach activities and results necessary to achieve and exceed the community’s sales and move-in goals, continuously maximizing occupancy.
- Develops meaningful relationships with residents, families, and community partners.
- Plans and conducts presentations showcasing our services and innovative programs.
- Ensures a smooth transition for new residents throughout the entire sales/move-in process.
- Positions themselves and Concord Park as a leader in the Assisted Living industry.
- Educates the greater community on the aging process.
- Enables families to find a supportive home environment that focuses on Resident Quality of Life.
Benefits
- Paid time off
- Holiday pay
- Health insurance through Blue Cross Blue Shield
- Dental insurance
- Vision insurance
- Disability coverage
- Complimentary life insurance
- Pre-tax retirement savings plan with a company match
- DEI Initiatives
- Generous bonus program for referring associates and/or residents
- Retail discounts (cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more)
- Health Reimbursement Account (HRA)
- Flexible Spending Accounts (FSA)
- Nationwide tuition rewards program
- Free meal during scheduled shift
- Extensive professional development and education programs
- Opportunity to become a Certified Dementia Practitioner
- Commuter Benefits (pre-tax savings on public transportation passes and parking)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
