Director of Community Relations (Sales and Marketing) [management]

Senior Living Residences • Boston, MA

1d • Onsite

About The Position

Compass on the Bay, an assisted living and memory support community in South Boston, is acclaimed for its forward-thinking, pace-setting innovations in the world of senior care that includes an award-winning Brain Healthy Cooking Program and the stigma-shattering Dementia Friendly Communities Initiative that is quickly spreading across our area. Compass on the Bay is professionally managed by Senior Living Residences, who enjoys an exceptional reputation among both families and professionals for providing quality care, creating innovative programs that enhance quality of life for residents and for maintaining the highest of industry standards. But it is our associates’ commitment to our “Right Values” philosophy that established and maintains this position of excellence, respect and trustworthiness in the senior housing industry. Working in the assisted living field requires compassion, integrity. Our most successful associates don’t view their role as just a job but as an opportunity to make a real difference in the lives of seniors. We are proud to have been ranked #1 in The Boston Globe's 2024 List of Top Places to Work and #35 in the nation by USA Today! Compass on the Bay is looking to add to our team of excellence, seeking an experienced and self-motivated Director of Community Relations who will be responsible for all sales and outreach activities and results necessary to achieve and exceed the community’s sales and move-in goals, continuously maximizing occupancy. The Director of Community Relations develops meaningful relationships with residents, families, and community partners, plans and conducts presentations showcasing our services and innovative programs, ensures a smooth transition for new residents throughout the entire sales/move-in process. The ideal candidate is a seasoned sales director who will position themselves and Compass on the Bay as a leader in the Assisted Living industry, educating the greater community on the aging process and enabling families to find a supportive home environment that focuses on Resident Quality of Life.

Requirements

• Teamwork: Promote a positive team spirit and a culture of cooperation, openness, enthusiasm, customer service, and an atmosphere conducive to growth.
• Trustworthiness: Demonstrate an acute sense of responsibility and moral integrity with strong follow-through on commitments, inspiring the trust of others.
• Professionalism: Provide leadership; take the initiative, handle pressure and be level-headed in emergencies, treat others with respect, excel at project management.
• Communication: Interact clearly and effectively with an openness to other people's ideas and thoughts; Demonstrate patience, tact, positive energy and enthusiasm.
• Technical Ability: You can’t be successful at this job if you are averse to technology! We use technology to do our jobs and communicate with residents, families and coworkers.
• Knowledge of Alzheimer’s Disease, related dementias, and behavior management techniques, and a sincere desire to work with cognitively impaired residents.
• Committed to SLR’s Right Values, the ethical principles that guide SLR and the Community.

Responsibilities

• Responsible for all sales and outreach activities and results necessary to achieve and exceed the community’s sales and move-in goals, continuously maximizing occupancy.
• Develops meaningful relationships with residents, families, and community partners.
• Plans and conducts presentations showcasing our services and innovative programs.
• Ensures a smooth transition for new residents throughout the entire sales/move-in process.
• Position themselves and Compass on the Bay as a leader in the Assisted Living industry.
• Educating the greater community on the aging process and enabling families to find a supportive home environment that focuses on Resident Quality of Life.

Benefits

• Paid time off
• Holiday pay
• Health insurance through Blue Cross Blue Shield
• Dental insurance
• Vision insurance
• Disability coverage
• Complimentary life insurance
• Pre-tax retirement savings plan with a company match
• DEI Initiatives
• Generous bonus program for referring associates and or residents
• Retail discounts include cellphone plans, pet insurance, home & auto insurance, car rentals, identity theft protection, office supplies, concert & museum tickets, travel, shopping, and much more!
• Health Reimbursement Account (HRA)
• Flexible Spending Accounts (FSA)
• Nationwide tuition rewards program
• Extensive professional development and education programs, including the opportunity to become a Certified Dementia Practitioner
• Commuter Benefits include pre-tax savings on public transportation passes and parking

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed