Director of Community Management

LennarFort Myers, FL
Onsite

About The Position

The Director of Community Management owns the overall planning, coordination, and management of an assigned community, playing a key leadership role focused on maximizing profitability and delivering an exceptional home buyer experience. This position directly oversees and provides leadership to community staff, fostering a positive and productive work environment, while acting as a continuous point of contact for home buyers to ensure total customer satisfaction. The Director collaborates cross-functionally with sales, land development, and production teams to plan, organize, and monitor community operations, ensuring efficient execution and operational alignment across all aspects of the community.

Requirements

  • High School Diploma or GED required
  • Minimum 8 years of experience in the homebuilding industry. Specifically, project/construction/sales management, in residential construction
  • Minimum 3 years prior supervisor experience
  • A valid driver’s license and good driving record
  • Highly PC proficient, specifically in Microsoft Office
  • Ability to read, analyze, and interpret financial reports and legal documents
  • Strong presentation and communication skills, both written and oral
  • Ability to calculate figures and amounts such as budgets, discounts, interest, commissions, proportions, percentages, area, and circumference
  • Knowledge of government approval processes
  • Knowledge of applicable building codes
  • Knowledge of accounts payable and accounting procedures
  • Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job.
  • Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
  • Job may require occasional operation of construction equipment.
  • Finger dexterity may be required to operate a computer keyboard and calculator.

Nice To Haves

  • Bachelor’s degree from an accredited college preferred

Responsibilities

  • Prepare and monitor all budgets (preliminary cost estimates, revision, final budgets, etc.) for review by Division Controller and Division President
  • Control all overhead budgets
  • Adhere to community capital allocation guidelines
  • Monitor government approvals
  • Attend Association meetings
  • Prepare reports as required
  • Manager company safety program
  • Carry out supervisor responsibilities in accordance with the company’s policies and applicable laws including interviewing, hiring, training, planning, assigning, and directing work, completing performance reviews, rewarding and disciplining associates, addressing complaints, and resolving issues
  • Supervise Construction Manager, NHC’s and other assigned staff
  • Release sections of land for development
  • Coordinate community sales and production activities with services provided by the business unit’s centralized departments such as land development, production, homeowner service, sales and closing administration, accounts payable, operations, and bonds and transition
  • Prepare all contracts, starts, and delivery projections for review and approval of Division President
  • Resolve issues related to the sales
  • Conduct weekly sales meetings
  • Review individual home concessions of discounts with Division President and DOS
  • Control inventory levels
  • Collect job shop information to obtain date on competitors (CMAs)
  • Monitor and approve variance purchase orders
  • Implement cost controls when necessary to achieve objectives while meeting company standards
  • Release buildings for construction and sales within predetermined guidelines
  • Conduct weekly production meetings
  • Make minor purchases not supported by the Central Purchasing/ Community Set Up or Construction Services Department
  • Deliver complete, clean and customer ready homes on time and within set budget

Benefits

  • Medical
  • Dental
  • Vision coverage
  • 401(k) Retirement Plan with a $1 for $1 Company Match up to 5%
  • Paid Parental Leave
  • Associate Assistance Plan
  • Education Assistance Program
  • up to $30,000 in Adoption Assistance
  • up to three weeks of vacation annually
  • Holiday Leave
  • Sick Leave
  • Personal Day policies
  • New Hire Referral Bonus Program
  • Home Purchase Discounts
  • Everyone’s Included Day
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