Director of Community Impact

Tulsa Spca•Tulsa, OK

About The Position

The Director of Community Impact provides strategic leadership and oversight for Tulsa SPCA's community engagement, education, volunteer services, and diversion/food pantry programs. The role develops and strengthens initiatives that advance the organization's mission and strategic goals, and serves as a liaison to school districts, community partners, volunteers, donors, and program participants. The Director oversees onsite and offsite programming, including tours, outreach events, and future program development, while promoting a positive, collaborative work environment and strong relationships across departments. The position directly supervises the Volunteer Manager and Community Engagement Manager, provides coaching and performance management, and collaborates with internal departments to align and support programs. It leads volunteer program growth; oversees outreach, humane education, tours, and public engagement; and manages the Diversion and Food Pantry Program to help pets remain in their homes. The Director develops and manages program budgets, tracks and analyzes outcomes, and supports designated organizational events. This is an exempt, full-time, salaried position with a salary range of $50,000–$60,000. The job classification is designated safety-sensitive under Oklahoma law; employees may face disciplinary action, up to termination, if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license. The position primarily works in an office, with travel to area events and locations. Its schedule may vary and can include evenings, holidays, and occasional weekends.

Requirements

Minimum of a two-year college degree, or equivalent experience.
Excellent computer skills, including required knowledge of Microsoft Office, particularly Excel.
Excellent written and verbal communication skills.
Experience managing staff.
Two years of experience working in an office setting, preferably with prior scheduling experience.
Good customer service skills.
Attention to detail and ability to track data.
Strong time-management skills.
Ability to work productively without constant supervision.
Ability to work well in a team environment.
Ability to work effectively under pressure and in emotionally demanding situations, manage multiple priorities, and adapt to changing needs.
Availability for a variable schedule that may include evenings, holidays, and occasional weekends.

Nice To Haves

Bachelor's degree preferred.
Knowledge of Cervis and Shelterluv.
Experience working with databases.
Knowledge of dog and cat behavior.

Responsibilities

Provide strategic oversight for Community Engagement, Volunteer Services, Animal Welfare/Community Support, and Diversion/Food Pantry programs.
Directly supervise the Volunteer Manager and Community Engagement Manager, including coaching, performance management, and professional development.
Collaborate with internal departments to ensure programs are aligned and supported.
Lead volunteer program growth, including recruitment, training, engagement, retention, and recognition.
Ensure volunteers are effectively utilized across departments and oversee consistent volunteer policies and procedures.
Track and report volunteer metrics, including active volunteers, volunteer hours, retention, and engagement.
Oversee community outreach, humane education, tours, and public engagement programs, ensuring they align with the organization's mission and community needs.
Support the Community Engagement Manager in planning, executing, and evaluating outreach activities.
Serve as an escalation point for partner relationships and complex community matters.
Oversee the Diversion and Food Pantry Program to help pets stay in their homes whenever possible.
Develop strategies for a sustainable food supply through partnerships, donations, grants, and community engagement.
Evaluate program effectiveness and use data to guide improvements and responsible expansion.
Develop and implement community-focused programs that advance Tulsa SPCA's mission.
Develop and manage program budgets and operate within approved funding.
Track and analyze program data to assess outcomes and guide decisions.
Stay current on trends and best practices in volunteer management, community engagement, humane education, and animal welfare.
Provide leadership support for designated organizational and special events, including the volunteer banquet.
Develop and manage SMART goals aligned with organizational priorities.
Communicate professionally in writing and verbally, including public speaking and presentations, and build productive relationships with diverse stakeholder groups.