Director of Community Impact

TULSA SPCA•Tulsa, OK

1d•$50,000 - $60,000•Onsite

About The Position

The Director of Community Impact provides strategic leadership and oversight for Tulsa SPCA's community engagement, education, volunteer services, and diversion/food pantry programs. The role develops and strengthens community-focused initiatives that advance the organization's mission and strategic goals. The Director serves as a liaison to school districts, community partners, volunteers, donors, and program participants, and oversees onsite and offsite programming, including tours, outreach events, and future program development. The position promotes a positive, collaborative work environment and supports strong working relationships across departments. This position is classified as safety sensitive under the Oklahoma Medical Marijuana and Patient Protection Act. Employees in this classification may face disciplinary action, up to and including termination, if they test positive for marijuana components or metabolites, even if they possess a medical marijuana license. Tulsa SPCA provides equal employment opportunities and prohibits discrimination and harassment based on protected characteristics. This policy applies to all terms and conditions of employment. The position is exempt and full-time, with a salary range of $50,000–$60,000. Work is primarily in an office setting, with travel to area events and locations in year-round weather conditions. The role may involve exposure to fumes or airborne materials, moderate-to-high noise, animals and animal waste, and the possibility of animal bites or scratches. The schedule can vary, and occasional evenings, holidays, and weekends are included.

Requirements

Minimum of a two-year college degree, or equivalent experience.
Excellent computer skills, including knowledge of Microsoft Office, particularly Excel.
Excellent written and verbal communication skills.
Experience managing staff.
Two years of experience working in an office setting, preferably with prior scheduling experience.
Good customer service skills.
Attention to detail and ability to track data.
Strong time management skills.
Ability to be highly productive without constant supervision.
Ability to work well in a team environment.

Nice To Haves

Bachelor's degree preferred.
Knowledge of Cervis and Shelterluv.
Experience working with databases.
Knowledge of dog and cat behavior.

Responsibilities

Provide strategic oversight for Community Engagement, Volunteer Services, Animal Welfare/Community Support, and Diversion/Food Pantry programs.
Directly supervise the Volunteer Manager and Community Engagement Manager.
Coach direct reports and provide performance management and professional development.
Collaborate with internal departments to align and support programs.
Lead volunteer program recruitment, training, engagement, retention, and recognition.
Ensure volunteers are effectively utilized across departments and oversee consistent volunteer policies and procedures.
Track and report volunteer metrics, including active volunteers, volunteer hours, retention, and engagement.
Oversee community outreach, humane education, tours, and public engagement programs.
Ensure outreach efforts align with Tulsa SPCA's mission and community needs, and support the Community Engagement Manager in planning, executing, and evaluating activities.
Serve as an escalation point for partner relationships and complex community matters.
Oversee the Diversion and Food Pantry Program to help pets remain in their homes whenever possible.
Develop strategies for maintaining a sustainable food supply through partnerships, donations, grants, and community engagement.
Evaluate program effectiveness, use data to guide improvements, and support responsible program expansion.
Develop and implement community-focused programs that advance Tulsa SPCA's mission.
Develop and manage program budgets and operate within approved funding.
Track and analyze program data to assess outcomes and guide decisions.
Stay current on trends and best practices in volunteer management, community engagement, humane education, and animal welfare.
Provide leadership support for designated organizational and special events, including the volunteer banquet.
Be available for occasional evenings or weekends, including periodic Saturday commitments up to one per month as needed.
Demonstrate initiative, sound judgment, problem-solving, critical thinking, and data-informed decision-making.
Develop and manage SMART goals aligned with organizational priorities.
Communicate clearly and professionally in writing and verbally, including public speaking and presentations.
Manage multiple priorities, adapt to changing needs, and implement initiatives and process improvements with minimal supervision.