Director of Commercial Business

Anticimex • Buchanan, NY

6d • $140,000 - $160,000

About The Position

The Director of Commercial Business manages JP McHale’s commercial business across its branches, ensuring Service Teams meet operational requirements and goals and work to satisfy every client. Reporting to the VP of Operations, the role provides leadership to Platform Branch Managers and oversight of Commercial Technical Operations. The position spends 40% to 60% of its time in the field coaching Branch Managers and Service Team members.

Requirements

• Bachelor’s degree in Business Administration or a closely related field.
• At least 4 to 8 years of related leadership experience.
• Strong verbal, written, and presentation communication skills.
• Organizational skills and the ability to multitask.
• Strong decision-making ability, including the ability to reason through complex situations and think outside the box.
• Ability to plan, budget, organize, carry out, and evaluate operational objectives, goals, and mission.
• Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint.
• Background in pest control, termite, and/or wildlife control.
• Ability to lead, coach, and supervise personnel one-on-one and in group settings.
• Ability to collaborate with all departments and employees within the organization.
• Strategic leadership focused on delivering exceptional customer service.

Responsibilities

• Provide strategic thought leadership to continuously improve company operations.
• Recruit, select, train, coach, motivate, and develop Branch Managers and Supervisors.
• Spend 40% to 60% of time in the field directly coaching Branch Managers and Service Team members.
• Assist the VP of Operations in assessing appropriate acquisitions.
• Help Branch Managers organize daily, weekly, and monthly activities.
• Ensure Branch Managers and Service Centers adhere to standard operating procedures.
• Ensure each Branch achieves budgeted goals for growth and sales, profitability, and service.
• Enforce company policies, guidelines, and standard operating procedures.
• Help Managers build efficient service routes, processes, and standards for the commercial market.
• Model client satisfaction, work ethic, attitude, and commitment for Service Teams.
• Strengthen client relationships through professionalism, communication, and results.
• Work with sales and leadership teams to onboard and retain new business.
• Perform other duties as needed or assigned by the VP of Operations.

Benefits

• Medical, dental, and vision coverage.
• Company-paid life insurance.
• Company-paid short-term disability.
• Optional supplemental benefits.
• 401(k) plan with company match.
• Weekly pay.
• Convenient direct paycheck deposit.
• Team Member reward and recognition program.
• Eight paid holidays.
• Paid Time Off.
• Team Member referral bonuses.
• Opportunities to participate in community events.
• Bonus opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Director